Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
17 Cards in this Set
- Front
- Back
bureaucracy
|
an organizational framework marked by rules and procedures, specialization and division of labor, hierarchy of authority, emphasis on technically qualified personnel, and written communications and records.
|
|
bureaucratic control
|
the use of rules, policies, hierarchy of authority, written documentation, standardization, and other bureaucratic mechanisms to standardize behavior and assess performance.
|
|
centralization
|
refers to the level of hierarchy with authority to make decisions.
|
|
charismatic authority
|
authority based on devotion to the exemplary character or to the heroism of an individual person and the order defined by him or her.
|
|
clan control
|
the use of social characteristics, such as shared cultural values, commitment, traditions, and beliefs, to control behavior.
|
|
collectivity stage
|
the life cycle phase in which an organization has strong leadership and begins to develop clear goals and direction.
|
|
downsizing
|
intentionally reducing the size of a company's workforce by laying off employees.
|
|
elaboration stage
|
a mature stage of the life cycle in which a re tape crisis is resolved through the development of a new sense of teamwork and collaboration.
|
|
entrepreneurial stage
|
the life cycle stage in which an organization is born and its emphasis is on creating a product and surviving in the market place.
|
|
formalization
|
the degree to which an organizations has rules, procedures and written documentation.
|
|
formalization stage
|
the life cycle stage that involves the instillation and use of rules, procedures, and control systems.
|
|
life cycle
|
the concept that organizations are born, grown older, and eventually die.
|
|
market control
|
the use of price competition to evaluate the output and productivity of an organization or its major departments and divisions.
|
|
organizational decline
|
a condition in which a substantial, absolute decrease in an organizations resource base occurs over a period of time.
|
|
personnel ratios
|
the proportions of administrative, clerical, and professional support staff.
|
|
rational-legal authority
|
authority based on the employees' belief in the legality of rules and the right o those elevated to positions or authority to issue commands.
|
|
traditional authority
|
authority based on a belief in traditions and in the legitimacy of the status of people exercising authority through those traditions.
|