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17 Cards in this Set

  • Front
  • Back
bureaucracy
an organizational framework marked by rules and procedures, specialization and division of labor, hierarchy of authority, emphasis on technically qualified personnel, and written communications and records.
bureaucratic control
the use of rules, policies, hierarchy of authority, written documentation, standardization, and other bureaucratic mechanisms to standardize behavior and assess performance.
centralization
refers to the level of hierarchy with authority to make decisions.
charismatic authority
authority based on devotion to the exemplary character or to the heroism of an individual person and the order defined by him or her.
clan control
the use of social characteristics, such as shared cultural values, commitment, traditions, and beliefs, to control behavior.
collectivity stage
the life cycle phase in which an organization has strong leadership and begins to develop clear goals and direction.
downsizing
intentionally reducing the size of a company's workforce by laying off employees.
elaboration stage
a mature stage of the life cycle in which a re tape crisis is resolved through the development of a new sense of teamwork and collaboration.
entrepreneurial stage
the life cycle stage in which an organization is born and its emphasis is on creating a product and surviving in the market place.
formalization
the degree to which an organizations has rules, procedures and written documentation.
formalization stage
the life cycle stage that involves the instillation and use of rules, procedures, and control systems.
life cycle
the concept that organizations are born, grown older, and eventually die.
market control
the use of price competition to evaluate the output and productivity of an organization or its major departments and divisions.
organizational decline
a condition in which a substantial, absolute decrease in an organizations resource base occurs over a period of time.
personnel ratios
the proportions of administrative, clerical, and professional support staff.
rational-legal authority
authority based on the employees' belief in the legality of rules and the right o those elevated to positions or authority to issue commands.
traditional authority
authority based on a belief in traditions and in the legitimacy of the status of people exercising authority through those traditions.