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76 Cards in this Set

  • Front
  • Back
Adoption Process
1. the idea is adopted by a few innovators that have quick decision processes
2. after becoming accepted in market the idea is adopted by early adopters who have social prestige. they get everyone to try the product.
3. Laggers come in at the end to support or adopt the idea
Aspinwall Classification System
A product classification system based on multi-criterion that includes price range, product re-purchase, profit margin etc.
Augmented Product
Totality of all the benefits and costs that a consumer receives or experiences with a product. For example: warranties, pre and post services are included in augmented product
Balanced Product Mix
Shows profit contributions from a number of products and product lines.
Brand
Name, sign or a symbol used to identify products/services of an organization and help distinguish with the competitors.
Brand Equity
Overall value of a Branded product in comparison to the same product that is unbranded
Business Products
Products that are used in businesses to produce other products
Business Analysis
A stage of new product development process where the business situation surrounding the product is analyzed. The analysis is done with data from consumers, etc. to give a solid justification to the management in favor of the product
Business Unit Product Strategy
Strategy that is concerned with decisions making involving in the positioning a division, product line or profit center against a competitor. The strategy also includes anticipating changes and demands in technology and deciding among generic strategies.
Catalog Items
The items that are on a list which are sold from stock.
Commercialization
Last stage of new product development, where full scale production and sale starts. The positioning of the product is also decided.
Commodities
Basic products that are available in large quantities, which are pretty much similar and substitutable with other brands.
Communicability
The degree to which the benefits of an innovation can be effectively demonstrated to the potential users
Compatibility
The degree to which the product is congruent with the values and behaviors of the potential users
Complexity
The degree of how easy the product is to use and maintain
Consumer Products
The final product that is used by the customer
Convenience Goods
Goods that a customer buys frequently. It is a low involvement purchase and the customer learns about the product while using it.
Core Products
The main benefit or service the consumer buys
Corporate Product Policy
The willingness of a corporate to allow major spending requests from different business unit depending on some product policy. Mainly dependent on whether the support commercial or residential, etc.
Custom Designed Items
Items that are designed specifically for a customer or a group of customers
Decline Stage
The fourth and final stage of a product's life cycle. A product enters this stage due to technological advances, global competitions, consumers preference change etc.
Development
The stage in the new product development process which results in demonstrable product
Early Adopters
13.5% of a market. Adopt the new product after innovators. They are leaders of their social standing and help in familiarizing everyone with the product.
Early Majority
34% of the market that adopts the new product after the early adopters
Family Brand
A branding strategy where the organizations various products and services are clustered under a family with one name. A large and successful family brand name has more chances of getting another product in the family
Generic Brands
Products that have no brand labels, called no-name
Growth Stage
The second stage in the product life-cycle where the product is widely accepted in the market and shows a rapid increase in its sale volume
Heterogeneous Shopping Goods
Sub-class of consumer shopping products that refers to those products taht the consumers see differently
Homogeneous Shopping Goods
Sub-class of the products that consumers see the same and will buy anyone of them depending on the price or other variables
Idea Generation
First stage of new product development, where the idea is generated for a new product. The idea can come from consumers or competitors, suppliers etc.
Impulse Goods
Sub-class of convenience goods that the consumer labels essential and buys it when seen in the store
Innovators
First group to adopt new products, 2.5% of the market
Introductory Stage
First stage of the product life-cycle, where the product enters the market. Low awareness and competition for the product
Laggards
Final group to adopt a new product, represent 16% of the population
Late Majority
Fourth group to adopt a new product, represent 34% of the market
Line Extension
Organization adds new product to the original product line in order to appeal to new market needs
Market Harvesting
Strategy best for market leaders. They get incentives to stay in the market and minimize competition.
Maturity Stage
Third stage in product life-cycle, where the sales start to level off due to market saturation.
Mixed Bundling
Strategy in which the consumers are offered to buy products/services in a bundle or seperately
Multibrands
A strategy in which each product of the organization is given a different brand name
New Product Development Process
It is a discipline and a defines process that an organization goes through to develop a new product. Five stages include: idea generation, preliminary screening, detail analysis, development and commercialization
Packaging
Protective covering that displays a product image and information
Planned Obsolescence
Conscious decision made by an organization to develop a product that will be non-functional in a defined time frame
Preference Goods
Sub-class of consumer convenience groups that the consumer have brand preference for.
Preliminary Screening
The second stage in the new product development process where the idea is analyzed by both internal and external means to screen out an unsuccessful ideas. Feasibility and attractiveness of the product over long and short term period is evaluated
Private Label Brands
Own labels of the larger retail stores that create store loyalty and store equity
Product Bundling
Selling two products/services combined in one package that creates more value to the customer than the individual product/service
Product Class
An identification category of a set of products that are offered in the market. For example TV, soft drinks etc.
Product Exit Strategy
A pre-planned step for deleting a product or product line by clearing inventory out with minimum loss. The consumers of the product being deleted are accustomed to a new product/line.
Product Form
A group in the product class that sub-categorizes the product with its particular characteristic. For example, HD TV in TV, or diet cola in soft drinks
Product Life Cycle
A belief that the product goes through various stages in the market. Introduction to growth to maturity to decline.
Product Life Cycle Management
Process for managing the design, support, production, marketing and ultimate disposal of a product
Product Line
A family of products that are related by marketer or customers served by the distribution channel.
Product Line Consistency
Two product lines are similar to each other in terms of manufacturing, positioning, marketing mix etc.
Product Line Depth
The variety of products available in one product line.
Product Line Length
The number of products in a product line
Product Line Vulnerability
The dependence of a company's income solely on one or few product lines only
Product Line Width
The number of product lines in a product mix
Product Management
Process of planning and implementing and controlling an organization's new product to satisfy the needs of the to be customers and reach organization goal
Product Mix
The different set of product lines offered by the same organization
Product Policy
Decisions relating the product and services that the organization offers
Product Portfolio Strategy
A strategy that is concerned with the functional decisions around the successful characteristics of a product
Pure Bundling
The customer can either buy the complete bundle or nothing
Relative Advantage
Advantage of the innovative idea compared to the already existing product in the market
Shopping Goods
The customer does alot of survey and compares many items based on different criteria such as price, quality etc.
Specialty Goods
Class of consumer goods that the customers wont buy from anywhere else. They pay premium price to get the product and do not want to search for other products in comparision
Staple Goods
Sub-class of convenience consumer goods that are needed on regular basis, like milk and bread etc.
Style Obsolescence
The outer style of a product is changed completely so that it can be distinguished from the previous one
Support Goods
Class of business products that are used to support business activities
Tangible Product
The actual product. The product then includes other physical characteristics such as brand name, packaging etc.
Trading Down
Adding a lower priced product to a prestige product line of an organization to reach the market that can not afford the high priced products
Trademarks
A legal protection given to the names and logos
Trading Up
Adding a high prestige product to the product line to attract more customer to the low priced product and gain new customers with the high income
Trialability
The extent to which an innovation can be sampled without giving away the idea to competitors
Unbalanced Product Mix
The product lines are using resources unequally
Unsought Goods
Class of products that are acquired suddenly to resolve some unexpected problem