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10 Cards in this Set

  • Front
  • Back

There are five methods of this OD tool, and the central idea of this chapter.

Data Gathering

Interviews, Focus Groups, Surveys, Observations, Unobtrusive measures

Data Gathering Methods

The first step in the data gathering process.

Determine the Approach

Name one mistake in the Interview Video.

(open ended)

Allows consultants to experience actual behaviors.

Observation

This method of data gathering is usually one on one and can be expensive.

Interviews

Usually used for data collection, but in OD used as a change agent.

Surveys

The Johnny Whoop activity was used to model a snippet of this method of data gathering.

Observation

This method of data gathering involves data that has already been recorded.

Unobtrusive measures

Method that involves a small group of individuals

Focus groups