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60 Cards in this Set

  • Front
  • Back
Team members may report to you that everything is fine when, in fact, it’s far from that
True
The team is a collection of individuals who need to work together and should never have to work independently.
False
Calculating task completions, overruns, and assignments of additional resources is easier to do with a collaborative Project Management Information Study (PMIS).
False
The key to controlling the finances within your project is to safeguard your budget and react to cost variances as soon as they appear
True

Regular meetings serve several purposes. Which of the following is not typically one of those purposes.


a. They underscore the project vision.


b. They enable the team to resolve problems.


c. They allow the team to vent and blow off steam.


d. They create a sense of ownership of the project.


e. They create a sense of responsibility to the project for team members. f. They enable a team member to report on their activities.

B. They enable the team to resolve problems

To host a team meeting, you need one thing:


A. Attendee list


B. Preparation


C. Proper Location


D. Time

B. Preparation

Why should a project manager allow team members to report on completed milestones in ateam meeting?


A. To create peer pressure to outdo the other team members


B. To create internal competition on the project


C. To create team development through project work


D. To create a sense of pride in the work accomplished

C. To create team development through project work

What Concept is defined in the Law of Diminishing Returns?


A. Padding the time surrounding activities causes project risks


B. Adding labor increases project costs.


C. You can't exponentially add labor to reduce project duration


D. Work expands to fill the amount of time allotted to it.

C. You can't exponentially add labor to reduce project duration

What is a work authorization system?


A. A method for the project stakeholders to approve the project work


B A method to approve work that’s been completed


C A method to allow successor work to begin based on the completion of predecessor work


D. A method to allow the project manager to track uncompleted milestones

C. A method to allow successor work to begin based on the completion of predecessor work

When dealing with schedule/time issues you may need to compress the schedule. One of the easiest-to-implement methods is to examine your activities in the project network diagram for activities that have a finish-to-start relationship. You might enable some of these activities to overlap with their predecessors by adding _____ to the activities.


A. fast tracking


B. Crashing


C. Lead Time


D. Bulking

C. Lead time

_____ allows phases to slightly overlap so that all of the activities in the subsequent phase can finish sooner than what was planned if the phase didn’t start until after the previous phase had finished. This method is also considered risky, because if there are errors in the previous phase, then it can have huge ramifications on the work already completed in the second, overlapping phase.


A. Fast Tracking


B. Crashing


C. Lead Time


D. Bulking

A. Fast Tracking

_____ allows you to add more effort to an activity or phase to get the work done faster. This also increases the labor to complete effort-driven activities, but this approach can also increase the cost of the project because someone is paying for the labor you’ve added.


A. Fast Tracking


B. Crashing


C. Lead Time


D. Bulking

A. Crashing

13. _____ is a final task in the critical path of the PND. It is an artificial task that is generally 10 to 15 percent of the total amount of time allotted for all tasks. When tasks exceed their allotted time, you assign the overrun to the this task, assuming no other constraints are affected by the delay of the activity.


A. Management Reserve


B. Cushioning


C. Project Gap


D. Time Bank

A. Management Reserve

When variances exist you’ll likely have to document these variances in a cost variance report. Which of the following would that report not typically contain?


A. Explanation of the variance


B. Impact on the project's success


C. Cause of the variance


D. Team/member responsible for the variance

D. Team/Member responsible for the variance

You can reduce project expenses by?


A. Arranging the PND so that tasks are SS or FF rather the FS.


B. Reducing the cost value allotted to the management reserve.


C. Using less expensive resources.


D. All of the above


E. Assigning additional resources to a task to complete it sooner and reduce its overall laborcosts.

D. All of the Above

Bill is the project manager on a project to build a new package tracking system.


The project is scheduled to take 1 year. At six months of work, the project is 30% complete. At six months of work, the project has spent $40,000 The estimated budget at completion (BAC) is expected to be $100,000. What is the Earned Value (EV)?


A. 60,000


B. $50,000


C. $40,000


D. $30,000

D. $30,000

Bill is the project manager on a project to build a new package tracking system. The project is scheduled to take 1 year. At six months of work, the project is 30% complete. At six months of work, the project has spent $40,000 The estimated budget at completion (BAC) is expected to be $100,000. What is the Actual Cost (AC)?


A. $60,000


B.$50,000


C. $40,000


D. $30,000

C. $40,000

Bill is the project manager on a project to build a new package tracking system The project is scheduled to take 1 year. At six months of work, the project is 30% complete. At six months of work, the project has spent $40,000 The estimated budget at completion (BAC) is expected to be $100,000. What is the Cost Variance (CV)?


A. -$40,000


B. -$30,000


C. -$20,000


D. -$10,000

D. -$10,000

Karen is the project manager for a project that has an Earned value of $75,000 and a Planned value of $70,000. Using the Scheduled Performance Index (SPI) is Karen's project__ schedule


A. Ahead of


B. Behind


C. Exactly on


D. Too little of information

A. Ahead of

Your project has a budget of $280,000 and is 30 percent complete. You have spent $90,000 onyour project, however, due to some rework and additional time from a vendor. Your project issupposed to be 50 percent complete by this time. What is your Estimate at Completion (EAC) for this project?


A. 1.03


B. -56,000


C. $210,000


D. $300,000

D. $300,000
Being a project manager is as much about being a leader as it is managing tasks, deadlines, and resources.
True
An interview, can be completed formally, with a resume, or informally, over lunch or coffee.
True
Before you can start building your project team, you need to know what resources you’ll need for the project to be successful.
True
The goal of team development is for everyone to like each other.
False
Have a witness such as the employees manager, project sponsor, or your secretary, when conducting disciplinary action
True

A _____ is an excellent way to identify the needed roles of the project participants, identify what actions they’ll need in the project, and ultimately determine if you have all of the roles to complete the identified responsibilities.


A. job description


B. WBS


C. baseline


D. roles and responsibility matrix

D. Roles and responsibilities matrix

Which of the following 5 types of project manager powers matches this definition?“The project manager has the authority to discipline the project team members. This is also known as penalty power.”


A. Expert


B. Reward/Penalty


C. Formal


D. Coercive


E. Referent

27. Referent

A _____ details the activities of the role, the scope of the position, the responsibilities, and the working requirements of the team member. It should also be clear, concise, and easily summarized.


A. job description


B. contract


C. standard operating procedure


D. Job posting

A. Job description

By referencing the scope baseline, and in particular the WBS, you can identify the resources you’ll need to complete the work packages within the project. By mapping the resources to the WBS, you can create a resource_____ which illustrates what resources are needed in order to create corresponding deliverables.


A. deliverable package


B. breakdown structure


C. allocation matrix


D. assignment chart

B. breakdown structure

When interviewing, there are several question types that you should know and use. Which of the following types match this definition?“These questions must be answered with a yes or no.”


A. Closed Question


B. Essay Question


C. Experience Question


D. Reationary Question

A. Closed Question

When interviewing, there are several question types that you should know and use. Which of the following types match this definition?“These questions focus on the candidate’s behavior in past situations, and they allow you to see how a candidate has acted.”


A. Closed Question


B. Essay Question


C. Experience Question


D. Reationary Question

C. Experience Question

Which of the following would not be considered an illegal question to ask during an interview. (Choose only one)


a. Where did you grow up?


b. How many kids do you have?


c. When did you graduate from college?


d. Have you ever been convicted of a crime?

D. Have you ever been convicted of a crime?

There are five different approaches to conflict resolution. Which of the five approaches listed below matches this definition? “This is the preferred method of conflict resolution and calls for additional research to find the best solution for the problem. It is a win-win solution that can be used if there is time to work through and resolve the issue. It works to build relationships and trust.”


A. Problem Solving


B. Forcing


C. Compromising


D. Smoothing


E. Withdrawl

A. Problem Solving

Within team development, there are five stages the project team will pass through. Which of the following stages matches this definition?“This stage promises action. It is during this phase that people figure out the hierarchy of the team and the informal roles of team members.”


A. Forming


B. Storming


C. Norming


D. Performing


E. Adjourning

A. Forming

Within team development, there are five stages the project team will pass through. Which of the following stages matches this definition?“Team members have settled into their roles and focus on completing the project work as a team. During this stage, a synergy is developed; this is the stage where high-performance teams come into play.”


A. Forming


B. Storming


C. Norming


D. Performing


E. Adjourning

D. Performing

Which of the following is not a recomended step to conflict resolution. z(Choose only one)


A. Pay attention


B. Listen


C. Resolve


D. Intervein


E. Wait


F. Act

D. Intervein

To begin finding a vendor / integrator, you can use several different methods. Which of the following would not typically be considered one of those methods according to the book. (Choose only one).


A. Referencs


B. Yellow Pages


C. Internet


D. Trade Shows


E. Solicitation


F. Previous Experience

E. Solicitation

When you are interviewing the potential integrators, you need to ask direct, hard-hitting questions to slice through their sales spiels and get to the heart of the project. One of the best interview techniques, especially when dealing with potential integrators, is the ____ methodology.


A. BELL


B. KISS


C. STAR


D. SLIP

C. STAR

When requesting an internal resume to recruit team members, why must the project manageruse extreme caution?


A. Resumes have the connotation of relocating users


B. Resumes have the connotation of pay raises


C. It is illegal, within the U.S., to ask for a resumes once the individual has been hired.


D. Resumes have the connotation of getting or keeping a job.

D. Resumes have the connotation of getting, or keeping, a job

As a project manager, you need to manage your project team, but you also need to lead yourproject team to finish the project. You need reliable, dedicated workers on your project team. What is the best way to create reliable, hard-working teams?


a. Set an example by being reliable and hard working.


b. Fire the team members who do not perform.c. Promise vacation days for all that are hard working.


d. Promise raises to the hardest-working team members.

A. Set an example by being reliable and hard working
The project manager’s career, opportunity for advancement, and reputation all rest on the ability of the project team to finish the project and create the deliverables.
True
Your job as a project manager will require you to make decisions that may not always be popular with the project team
True
The project team can rarely make decisions.
False
It is unadvisable to spend time with and/ or create a relationship with your project team as this blurs the line between management and worker and can potentially cause problems for the manager in the future.
False
The structure of your organization will have a huge impact on the attitude and outlook of the project team on the project
True

Of the following, which are two skills that a project manager must have to be successful?


1. Public speaking abilities


2. Organizational skills


3. Ambition for a successful career


4. Passion for the Project


A. 1 & 4


B. 1 &2


C. 2&3


D. 2 &4

D. 2 & 4

Why should project team meetings have minutes recorded?


a. It allows the project sponsor to have a record of the meeting without having to attend.


B. It allows management to have a record of each meeting.


C. It allows subteams to have details on what is happening in the other subteams’ meetings.


d. It allows the project manager to maintain a record of what was discussed.

D. It allows the project manager to mainatain a record of what was discussed.

Why is disagreeing considered to be an effective part of team disucssions?


a. It shows that the project team is thinking and considering alternate solutions.


b. It allows the project manager to “pit” team members against each other to keep the project moving.


c. It keeps the team competitive among itself.


d. It allows team members to become passionate about their decisions.

A. It shows that the project team is thinking and considering alternate solutions

You are a project manager for an application development project. You have eight team memberswho are all adding opinions about the web connectivity feature of the application. Of thefollowing statements, which one most likely came from a team member with the aggressivepersonality type?


a. I agree with Susan.


b. I’ve done this before so I know it works.


c. We could model our application after a project we’ve made before.


d. I think we should take two different approaches and let the users decide which is most effective.

B. I've done this before so I know it works

Of the following, which is not a method you should employ when working with “evaders”during a team discussion?


a. If possible, allow team members to think about the problem and then e-mail their proposed solution to you.


b. Have each team member offer her opinion on the topic, and then write the suggestion on the whiteboard.


c. Have the evader listen to all of the comments and then make his decision.


d. Call directly on the evader team members first when asking for suggestions.

C. Have the evader listen to all of the comments and then make his decision

To facilitate discussion, the project manager may use three types of decision-making processes to arrive at a solution. Which of the following decision types matches this definition.“This method is ideal for major decisions.”


A. Directive


B. Participative


C. Consultative


D. Collaborative

B. Participative

You will encounter four types of team members in your role as a project manager. Of the following, which type of team member matches this definition.“These team members are sages. They are usually quiet through much of the decision-making process, and then offer their opinion based on what’s been discussed.”


A. Evader


B. Aggressives


C. Thinkers


D. Idealists

C. Thinkers

Which of the following statements is not true regarding meetings?


A. Decide at the onset of the project how often the team should meet.


B. Typically, you will want to meet on an as needed basis with your project team to discuss the status of the work and concerns that may have evolved.


C. The project meeting schedule should be documented in the communications management plan.


D. A project manager should create an agenda of topics that need to be discussed and then stick to the schedule.

B. Typically, you will want to meet on an as needed basis with your project team to discuss the status of the work and concerns that may have evolved.

A meeting ___ runs the business of a meeting to keep the topics on schedule and according to the agenda.


A. Facilitator


B. Director


C. Manager


D. Coordinator

D. Coordinator



PMs that work in industries outside their former field of expertise will have to rely on their _____ skills to relate to and lead a project team.


A. technical


B. managerial


C. Social


D. Schmoozing

B. Managerial

Which of the following are typically not true ?“You need team meeting minutes because they provide a record of the _____.”


A. members in attendance


B. meeting


C. problems and situations that were discussed


D. Projects process

A. members in attendance

This study arrived at the conclusion that workers are impacted by nontangible factors that are called motivating agents and hygiene agents.


a. Motivation-Hygiene Theory


b. McClelland’s Theory of Needs


c. Maslow’s Hierarchy of Needs


d. McGregor’s Theory of X and Y

a. motivation-hygiene theory

According to ___ theory the pinnacle of needs is self-actualization.


A. Motivation- Hygiene Theory


B. Maslow's Hierarchy of Needs


C. McClelland's Theory of Needs


D. McGregor's Theory of X and Y.

B. Maslow's Hierarchy of Needs

_____ are elements we expect in employment: a paycheck, insurance, a safe working environment, vacation time, and a sense of community.


A. Hygiene agents


B. Motivating agents



A. Hygiene Agents

Douglas McGregor’s Theory of X and Y states that management believes there are two generic categories of workers, good and bad. Which worker is the good worker?


A. X


B. Y

b. Y