Chapter 6:the Nature Of Management

Front 1

a process designed to reach an organization's goals by using its resources effectively and efficiently in a changing environment

Back 1

Management

Front 2

Accomplishing objectives with as minimum amount of resources as possible

Back 2

Efficiently

Front 3

Having the intended result

Back 3

Effectively

Front 4

People who control the use of the organization's resources and are concerned with planning, organizing, staffing, directing, controlling the organization's activities so as to reach the company's objectives

Back 4

Managers

Front 5

People, raw material and equipment, and information

Back 5

Resources

Front 6

Every organization must attain _________ to pursue its objectives and plan their use to manufacture a good or service

Back 6

Resources

Front 7

The process of assessing an organization's goals and deciding how to go about doing them, which creates the ground work for other managerial activities.

Back 7

Planning

Front 8

The first function of management

Back 8

Planning

Front 9

A declaration of a company's fundamental purpose and foundation philosophy

Back 9

Mission

Front 10

The result that a firm with to achieve

Back 10

Goals

Front 11

The results desired by an organization, derived from the organizations mission

Back 11

Objectives

Front 12

long-range goal and overall strategy by which a firm completes its mission.

Back 12

Strategic Plan

Front 13

Short-range plans that are created to implement the activities and objectives within the strategic plan

Back 13

Tactical Plan

Front 14

Very short-term plan that direct and coordinate what action individuals, work groups or department need to accomplish in order to achieve the tactical plan, and ultimately, the strategic plan

Back 14

Operational Plans

Front 15

Element in planning that deals with potential disasters

Back 15

Crisis Management/ Contingency Planning

Front 16

the structuring of resources and activities to accomplish goals in an effective and efficient manner

Back 16

Organizing

Front 17

Hiring people to carry out the work of an organization

Back 17

Staffing

Front 18

eliminate a significant number of employees to reduce cost and become more profitable

Back 18

downsize

Front 19

Motivating and leading employees what to achieve a company's objectives

Back 19

Directing

Front 20

the process of assessing and fixing an organizations activity to keep the organization on course

Back 20

Controlling

Front 21

Managers that spend most of their time planning and making strategic decisions; they also have the top salaries and many years of experience

Back 21

Top Managers

Front 22

organization members concerned with tactical planning and implement the guidelines established by top management

Back 22

Middle Managers

Front 23

those who supervise workers and daily operations

Back 23

First-Line Managers

Front 24

Managers that focus on gaining financial resources needed for successful operation

Back 24

Financial Managers

Front 25

Managers that develop activities involved in transforming resources into goods, services, and ideas

Back 25

Production and Operations Managers

Front 26

Those who handle staffing fuctions and deal with

Back 26

Human resource managers

Front 27

Those who are responsible for planning, pricing, and promoting products

Back 27

Marketing Managers

Front 28

Those who are responsible for implement, attaining, and controlling technology application in business, such as a website

Back 28

Information Technology Management

Front 29

those who manage an entire business or a major segment of a business; they are are not specialist but coordinate specialized managers (also known as general managers)

Back 29

Administrative Managers

Front 30

the ability to motivate employees to work towards organizational goals

Back 30

Leadership

Front 31

makes all decisions and tell employees what must be done and how

Back 31

Autocratic Leaders

Front 32

Involve employees in their decision

Back 32

Democratic leaders

Front 33

Lets their employees work without much interference

Back 33

Free-rein leaders

Front 34

the specialized knowledge and training required to perform jobs that are related to particular areas of management

Back 34

Technical expertise

Front 35

the ability to think in abstract terms, and to see how parts fit together to form a whole

Back 35

Conceptual Skills

Front 36

the ability to identify relevant issues, recognize their importance, understand the relationship between them, and perceive the underlying cause of a situation

Back 36

Analytical Skills

Front 37

Needed by first-line managers and is least critical to top-level managers

Back 37

Technical Expertise

Front 38

Needed by all managers but particularly top-level managers

Back 38

Conceptual skills

Front 39

2nd skill most important to top level managers

Back 39

Analytical Skills

Front 40

the ability to deal with people, both inside and outside the organization

Back 40

Human Relations Skills

Front 41

Those who can __________ and communicate well with others are generally more successful managers

Back 41

Sympathize

Front 42

Promotion from inside may limit __________

Back 42

Innovation

Front 43

The first step in decision making is ___________ and defining the situation

Back 43

Recognizing

Front 44

Once a situation has been recognized and defined, the next step is to _______ and list possible actions and alternatives

Back 44

develop

Front 45

something that contains both specific and vague items, covering short-term and long-term goals

Back 45

Agenda

Front 46

building relationships and sharing info with colleagues who can help them achieve the items on their agendas

Back 46

Networking

Front 47

President, Ceo, Vice, President, Executive

Back 47

Top Management

Front 48

Plant managers, division managers, department managers

Back 48

Middle Management

Front 49

Foremen, Supervisors, Office Managers

Back 49

Front-line Management

Front 50

From least to greatest importance: Controlling, Directing, Staffing, Organizing, Planning

Back 50

Top Managers

Front 51

From least to greatest importance: Controlling Directing, Both staffing and planning, organizing

Back 51

Middle Managers

Front 52

From least to greatest importance: Planning, Organizing, Staffing, Directing, Controlling

Back 52

First-Line Managers

Front 53

Compared to sexual harassment, bullying has little _____ _______

Back 53

Legal Recourse