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58 Cards in this Set
- Front
- Back
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What is fraud?
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Charging the insurance company for procedures not done.
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What is malfeasance?
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Performance of an unlawful act that causes harm.
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What is misfeasance?
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Improper performance of an act resulting in harm.
"A mistake." |
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What is nonfeasance?
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Failure to do what is expected.
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What are most malpractice suits?
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Tort laws.
Damages have to be done. |
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What are the 4 D's of a lawsuit?
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Duty, derelict, direct cause, damages.
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What is harassment?
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Unwanted comments or physical conduct of a sexual nature.
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What is statue of limitations?
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-Time limits to bring forth a lawsuit.
-Starts the day you get your results. |
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What is contributory negligence?
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When a patient's own negligence impacts damages.
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What is a plaintiff?
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-A person who brings a case against another in a court of law
-The patient would be the plaintiff for a malpractice suit. |
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How many employees are needed in order for FMLA (Family Medical Leave Act)?
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50
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What is a subpoena?
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Legal document that requires a person to appear in court or to be available for a deposition.
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In what plan would MSDS be found?
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Hazards chemical standards plan.
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What is an arbitration?
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An alternative to going to trail.
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What is the Latin phrase for "let the master answer?"
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Respondeat superior
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What is administrative law?
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Laws that are enforced by government agencies.
ex. DEA or FDA |
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What are statues?
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Laws that have been enacted by a legislative body.
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What is an emancipated minor?
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An underage person who has legally separated from parents for various reasons.
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What is the Good Samaritan Act?
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Legislation that provides protection from lawsuits for an individual who gives lifesaving or emergency treatment.
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What is assault?
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Threat or perceived threat of doing bodily harm to another person.
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What is battery?
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The act of touching or doing bodily harm without consent (permission); intentional.
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What is insubordination?
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Disobedience to authority.
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What is an A priority task?
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Tasks that MUST be done.
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What is a B priority task?
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Tasks that should be done.
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What is an E priority task?
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Errands.
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What is loyalty?
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Faithfulness or allegiance to a cause, ideal, custom, institution or product.
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What is a connotation?
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-An implication
-Something suggested by a word or thing. |
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Where is confidentially breached most often?
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Elevators.
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What is procrastination?
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Intentionally putting off doing something that should be done.
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What are three of the requirements that must be met by a physician-patient contract?
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-Must be an offer and acceptance among the parties
-Agreement must have lawful purpose (have the legal capacity to make a contract). |
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What is a tort?
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A wrongful act committed by a person against another person or property that causes harm.
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Why does a tort law concern health professionals?
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Tort law deals with negligence and medical malpractice, or medical professional liability, and covers the areas where no contract exists.
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What is informed consent?
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What procedure is to be done and why; what is going to happen, who will be doing the procedure.
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What is an example of a MALFEASANCE?
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A medical assistant practicing beyond the scope of his or her training (i.e. Trying to be a nurse)
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What is an example of a MISFEASANCE?
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A patient receives a burn during an ultrasound therapy.
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What is an example of a NONFEASANCE?
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A patient comes in with an arm injury, the physician fails to order an x-ray film, and later it is found that the patient has a broken arm.
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What is the Patient Self-Determination Act of 1990?
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Requires health care institutions to give a patients written information about advance directives before life sustaining measures become necessary.
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What is an arbitrator?
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Third party that is brought in and knows nothing about your case.
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What does the right to life extends to?
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The right to refuse treatment.
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What does OSHA protect?
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Employees from exposure to chemicals, disease, and injury while on the job.
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What is a Hazardous Chemical Standard?
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Each chemical used on the job must have a MSDS (material safety data sheet) from the manufacturer on file.
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Title VII of the Civil Rights Act of 1964 concerns what?
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Hiring practices, treatment of employees, and the employment of those with disabilities.
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Who would you file complaints of violations of the Title VII Civil Rights Act?
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Equal Employment Opportunity Commission (EEOC)
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What is sexual harassment?
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Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature.
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How do you qualify for Family and Medical Leave?
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Employee must have been actively employed for 1 year and only companies with 50 or more employees.
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What is morale?
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The mental and emotional condition, enthusiasm, loyalty, or confidence of an individual or group with regard to the function or tasks at hand.
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How does the MA take initiative?
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-The MA looks for opportunity to be of help, assisting others as the workload demands
-Instead of waiting to be told to perform a task, looking for jobs that need to be completed -Never remain idle. |
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What is flexibility?
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Able to adapt to a wide variety of situations.
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What is confidentiality?
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-Patients are entitled to privacy where their health is concerned and they should be confidant that medical professionals use information only to care for them.
-There are laws to protect the patient. |
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What is possibly the most important asset a MA brings to the office?
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A good attitude.
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What can interfere with a MA's ability to properly perform job duties?
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Personal baggage.
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What is a rumor?
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Talk or widely disseminated opinion with no discernible source, or a statement that is not known to be true.
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What can be positive?
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Office politics.
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If a medical assistant has an issue with another employee, what is the first move that the MA would take?
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Discuss it privately with the other person.
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What is important to remember about setting goals?
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-Should not be unreasonable
-Measurable -Specific with written steps detailing how they will be reached -Determination -Persistence in reaching goals will help make them happen |
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When do you celebrate accomplishment of goals?
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As you go; remember to move past any goals that are missed, evaluating and restarting the goals if necessary.
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Why should a MA should never be without paper and pen in a meeting?
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So that accurate information from the meeting can be jotted down for future reference.
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Why is it a good idea to keep a small spiral notebook in a pocket with a pen?
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-So that if an order is given in passing by the physician, the MA will have a place to jot it down until he or she has access to the patient's chart.
-This avoids giving incorrect dosages of medication or forgetting to order a lab test, as well as many other errors that could be made by relying on memory. |
