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6 Cards in this Set

  • Front
  • Back
Interpersonal Gap
The senders intentions differ from the effect on the reciever
Encode
Two Ways- Language which we speak
Body Language
Decode
The listener experiences the effect of the message.
outward communication
actions that are seen and heard by those in public
facial expressions
-same all over the world
-we can easily see sadness, fear, anger, and etc.
-even those born blind display these expressions
-what if we want to 'display' a face that is false?
-they signal moods and emotions in a manner that's similar anywhere you go
-4 ways to try to modify our expressions of emotion to follow these rules: intensify:our expressions, exaggerate them so that we appear to be experiencing stronger feelings that we really are -minimize: trying to seem less emotional that we really are; "boys don't cry" - neutralize: trying to withold our true feelings altogether; poker players -mask: replacing them with an entirely different apparent emotion; pagent, first runner up shows happiness for winner but really hates it!
facial expression-2
gazing behavior, the direction and amount of a person's eye contact, is also influential. Lovers spend more time looking at eachother than friends, friends look at eachother more than acquaintances. when strangers spend time gazing into each other's eyes, they end up liking eachother more than they would have if they'd spend time together looking someplace else.
Visual Dominace Ratio (VDR)- pattern that compares "look-speak" (the percentage of time a speaker gazes at a listener) to "look-listen". A high-power pattern of gazing turns the typical ratio of 40/60 on its head, producing a high VDR of 60/40. Dominant partners in an interaction can insist, "Look at me when I'm talking to you!" but they don't offer as much visual attention in return