Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
32 Cards in this Set
- Front
- Back
|
Attitude
|
is a psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor
|
|
|
ABC Model of A Attitude
|
Affect - emotional component
|
|
|
ABC Model Of a Attitude
|
Affect, Behavioral Intentions,
and Cognition |
|
|
Affect
|
the emotional component
|
|
|
Behavioral Intentions
|
behave a certain way toward a object or person
|
|
|
Cognition
|
a persons perceptions and beliefs
|
|
|
Two Major Influences of A attitude
|
Direct Experience and Social Learning
|
|
|
Attitude Behavior Correspondence
|
the degree to which a attitude predicts behavior
|
|
|
5 things that deal with the ABC Model
|
Attitude Speciticity
Attidtude Relevance Timing of Measurement Personality Factors Social Constraints |
|
|
Cognitive Dissonance
|
a state of tension that is produced when individual experiences conflict between attitudes and behavior
|
|
|
Moods
|
are typically regarded as feeling states that are more enduring than emotions but have no clear cause and are made up of a variety of emotions one is experienced
|
|
|
Emotions
|
short lived intense reactions to an event that affect work behaviors
|
|
|
Emotional contagion
|
is a dynamic process through which the emotions of one person are transferred to another either consciously or unconsciously through nonverbal channels
|
|
|
Ethical Behavior
|
attract new talent through ethical behavior
- low sales growth for at least 5 years after of corporate illegality |
|
|
Two Categories of Ethical Behavior
|
individual and organizational influences
|
|
|
3 Qualities for Ethical Decision Making
|
1. identify ethical issue and evaluate consequences
2. Self Confidence to seek out different opinions 3. Tough Mindedness the willingness to make decisions when all the needs to be known cannot be known |
|
|
Values
|
enduring beliefs that a specific mode of conduct or end state of existence is personally or socially preferable to an opposite or converse mode of conduct or end state of existence
|
|
|
Rokeach
|
proposed two values
terminal and instrumental |
|
|
Terminal Values
|
values that represent the goals to be achieved or the end states of existence
|
|
|
Instrumental Values
|
values that represent the acceptable behaviors to be used in achieving some end state
|
|
|
4 Work Values
|
Achievement, concern for others, honesty, and fairness
|
|
|
Work Values Info
|
have a profound affect on jobs
have more satisfied job achievement, concern and fairness have more implications on job choice |
|
|
Cultural and Values
|
individual societys - personal contribution
collect societies - personal contribution to the team Authority - rank authority - French -group authority -everybody has a say |
|
|
Locus of Control
|
-ethical behavior
Internals have more ethics than externals |
|
|
Machiavellian ism
|
using whatever it takes to get your way
-created by Nicol -managers learn to work in a team and publicily announce agreements to combat Machs |
|
|
Cognitive Moral Development
|
the process of moving through stages of maturity in terms of making ethical decisions
|
|
|
3 Levels of Cognitive Moral Devlop.
|
Premoral Level
Conventional Level Principle Level |
|
|
Pre-moral Level
|
ethical Decisions based on
rewards, punishments, and self interest Stage 1- obeys rules to avoid punish. Stage 2 - obeys rules in there self interest |
|
|
Conventional Level
|
the focus is on the expectations of others in society
Stage 3 - live up to expectations of people around them Stage 4- include the laws of society |
|
|
Principled Level
|
right is determined by universal values
Stage 5 - aware of people with diverse value system, and upheld values besides what others think Stage 6 - conflict between law and self ethical principle they choose |
|
|
Facts of Cognitive
|
most adults have never reached Level 3
- higher more ethical |
|
|
Critics of Cognitive Theory Development
|
-gender differences/all boys study
women seem to percieve more items to be unethical than do men -people look to others for ethical guidance |
