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7 Cards in this Set

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Human Resource Management

The management of a wide range of responsibilities relating to the human (employees) function within a business in order to increase the efficiency of both employees and the business.

What does HR do?

A human resource manager is the person who has responsibility for managing the formal relationship between the employer and its employees. This includes:


- Hiring new employees


- Managing the termination of employment


- Maintaining the relationship through the training and motivating of employees.

HRM and Objectives

- The role of an HR manager is to translate business strategy into action. Initially, HRM objectives must be established.


- Strategies are then developed and related HRM activities conducted. If a business has a positive relationship with its employees, they will assist in the growth & success of the business.

Employees Who Have a Clear Understanding of Their Individual Goals

- Become more engaged and experience increased levels of job satisfaction


- More likely to make a direct contributionto its success


- Feel a greater sense of ownership in what the business is trying to achieve


- Result in productivity gains, lower absenteeism and turnover

HR Managers Involved

- Strategic planning


- Management of the employment cycle


- Innovative strategies


- Acting as an advocate for employees


- Motivation, job satisfaction, productivity, employee relations and customer service


- Change agent

HRM Key Duties

- Contributing to strategic organisational planning


- Recruitment and induction of new staff


- Training and development of existing staff


- Maintenance of staff personnel records


- Creating well-designed jobs for employees


- Management of OHS requirements


- Motivation and appraisal of staff performance e.g. SMART goals are set for each employee, regular monitoring and feedback opportunities, and providing recognition and reward for performance


- Management of termination, whether retirement, resignation or retrenchment


- Managing employee relations issues

HRM Importance

- Employees are the organisation’s most important and costly resource, so management of the relationship between employer and employees is the key to business success.


- They must ensure that the organisation has the right people in the right place at the right time.