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34 Cards in this Set
- Front
- Back
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What is the FIRO-B theory?
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Fundamental Interpersonal Relations Orientation Behavior
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Schultz hypothosizes that 3 things need to be met in the FIRO-B theory. What are they?
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Control
Inclusion Affection |
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What does FIRO-B stand for? What does it mean?
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Fundamental Interpersonal Relations Orientation Behavior. People can relate themselves to others that can be identified, measured, and predicted.
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People who have______never get cynicle and maintain a positive enthusiasm that is contagious.
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Neoteny
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What is consonance and give an example.
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Balance. Joining a fraternity.
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What is dissonance and give an example.
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imbalance. In a group where someone has a different opinion than your own.
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We move around in a portable bubble, about 18" in each directions. What is this area called?
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Personal space
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The study of personal space.
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Proxemics.
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Encourages soft whispers, touching about 18" away, we use our sense ofr communication.
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Intimate space.
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Connversation is soft, 18"-4ft. usually personal.
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personal
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voices are raised, 4-12ft. public information for anyone to hear.
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social distance
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loud and inpersonal topics, 12ft and further.
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Public distance
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Better at solving simple problems - only gets communication across with 1 or 2 members - decrease satisfaction - poor idea sharing
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centralized networks
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Faster & more accurate in member satisfaction - maybe slower - but superior in idea sharing
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decentralized networks
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When a group gets larger, decreased effort increases in each idividual.
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Social loafing
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This group includes close friends and family members - significant others.
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Primary groups
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Neighborhood groups, gangs, fraternities - show influences social groups have on us
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casual and social groups
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Training seminars and educational groups.
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Educational groups
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Study conducted by Harvard students in a factory in Chicago that effected amny elements of the job, inlcluding lighting, pay and breaks. Came to the conclusion that only thing that effected the work was attention.
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Hawthorne Effect.
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Small groups of high performing people challanged by companys or executive teams to take a problem and find a workable solution.
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Tiger teams
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Discussion between 2 people
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Dialogue
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5 or 6 people to discuss informal topic, one moderator to help agenda. Spontaneous, may interupt.
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Panel
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Short formal presentation, central theme. No interuptions, less formal discussion afterwards.
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Symposium
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Question & answer period allow audience to interact with discussion group. Often follows panel or symposium. Chairperson will introduce memners and sreve as moderator.
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Forum
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May take number of forms, each involves questioning of experts by other experts on the panel layperson or in the audience. Format is similar to panel discussion, except experts from 2nd panel may be involved.
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Colloquy
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6 poeple 6 minutes for a specific topic, then report conclusion to spokesperson.
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Phillips 66
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Educational discussion centered on real hypothesis.
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case discussion
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Allows participant to adopt a new "role" or set of behaviors than their own.
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Role playing.
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One groups attempts to colve a problem for a specif period of timwe( usaully 30 min)While second group observes. Then they give each other feedback.
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Fishbowl effect.
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series of meetings on topics of common intersest between people who represent different age groups. May last several days and involve hundreds of people.
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Conference
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reduce the effects of groupp conformity pressure. Use conmputers to get everyones votes. knowne will javer to be embarrassed or feek rejected.
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NGT (Nominal Group Technique)
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Maslows Heirarchy of Needs....
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Physiological - food, shelter, water
Security - unions, jobs Belongingness - need to be loved Esteem Needs - fraternities, sports Self-Actualization - education, achieve highest level of potential |
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How does Maslows chsrt work? Bottom to top? Top to bottom?
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Bottom to top.
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What are the Relevent Background factors?
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Penrsonality
Age Sex Health Attitude Values |
