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34 Cards in this Set

  • Front
  • Back
What is the FIRO-B theory?
Fundamental Interpersonal Relations Orientation Behavior
Schultz hypothosizes that 3 things need to be met in the FIRO-B theory. What are they?
What does FIRO-B stand for? What does it mean?
Fundamental Interpersonal Relations Orientation Behavior. People can relate themselves to others that can be identified, measured, and predicted.
People who have______never get cynicle and maintain a positive enthusiasm that is contagious.
What is consonance and give an example.
Balance. Joining a fraternity.
What is dissonance and give an example.
imbalance. In a group where someone has a different opinion than your own.
We move around in a portable bubble, about 18" in each directions. What is this area called?
Personal space
The study of personal space.
Encourages soft whispers, touching about 18" away, we use our sense ofr communication.
Intimate space.
Connversation is soft, 18"-4ft. usually personal.
voices are raised, 4-12ft. public information for anyone to hear.
social distance
loud and inpersonal topics, 12ft and further.
Public distance
Better at solving simple problems - only gets communication across with 1 or 2 members - decrease satisfaction - poor idea sharing
centralized networks
Faster & more accurate in member satisfaction - maybe slower - but superior in idea sharing
decentralized networks
When a group gets larger, decreased effort increases in each idividual.
Social loafing
This group includes close friends and family members - significant others.
Primary groups
Neighborhood groups, gangs, fraternities - show influences social groups have on us
casual and social groups
Training seminars and educational groups.
Educational groups
Study conducted by Harvard students in a factory in Chicago that effected amny elements of the job, inlcluding lighting, pay and breaks. Came to the conclusion that only thing that effected the work was attention.
Hawthorne Effect.
Small groups of high performing people challanged by companys or executive teams to take a problem and find a workable solution.
Tiger teams
Discussion between 2 people
5 or 6 people to discuss informal topic, one moderator to help agenda. Spontaneous, may interupt.
Short formal presentation, central theme. No interuptions, less formal discussion afterwards.
Question & answer period allow audience to interact with discussion group. Often follows panel or symposium. Chairperson will introduce memners and sreve as moderator.
May take number of forms, each involves questioning of experts by other experts on the panel layperson or in the audience. Format is similar to panel discussion, except experts from 2nd panel may be involved.
6 poeple 6 minutes for a specific topic, then report conclusion to spokesperson.
Phillips 66
Educational discussion centered on real hypothesis.
case discussion
Allows participant to adopt a new "role" or set of behaviors than their own.
Role playing.
One groups attempts to colve a problem for a specif period of timwe( usaully 30 min)While second group observes. Then they give each other feedback.
Fishbowl effect.
series of meetings on topics of common intersest between people who represent different age groups. May last several days and involve hundreds of people.
reduce the effects of groupp conformity pressure. Use conmputers to get everyones votes. knowne will javer to be embarrassed or feek rejected.
NGT (Nominal Group Technique)
Maslows Heirarchy of Needs....
Physiological - food, shelter, water
Security - unions, jobs
Belongingness - need to be loved
Esteem Needs - fraternities, sports
Self-Actualization - education, achieve highest level of potential
How does Maslows chsrt work? Bottom to top? Top to bottom?
Bottom to top.
What are the Relevent Background factors?