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24 Cards in this Set

  • Front
  • Back
Is the process of taking corrective action to meet objectives.
Problem Solving
Selecting a course of action that will solve a problem.
Decision Making
Shoot from hip fast decision making
Reflexive Stlye
Take plenty time to decide on a decision
Reflective Style
Dont waste time when all infromation has been gathered to make a decision
Consistent Stlye
Each Decision has two phases
1. Read and analyze 2. Make the call
Six Steps of Effective Decision Making
1. Define the problem 2. Set Objectives and criteria 3. Generate alternatives 4. Select the most feasible alternatives 5 Implement the decision 6. Control the results.
Define Step 1 with
Programmed decision, Nonprogrammed decision
makers organizational polocies procedures( order X number of balls when it stock reaches level Y)
Programmed Decision
State individual group or organization intends to accomplish
Objectives
The standards that must be met to accomplish the objective
Criteria
Innovation and creativity are part of
Step 3 Generate alternatives
alters what is established by introducing something new
Innovation
Is a way of thinking that generates new solutions to ploblems and new ways to approach opportunities
Creativity
Planning has three major benefits
Speedier decision, better management of resources, and cleaner indentication of the action steps needed in order to reach important goals
3 Levels of Stragies
Corporate Business Functional
Draws out those features in a company's enviromental that makes directly frame its stratigic window of options
Situation Analysis
Situation Analysis has 3 parts
Analysis company's industry and compettion, Analysis compamy's particular situation, Analysis of company's competitive advantage.
Five Competitive Forces
Rivalry among competting firms,
Potential entry of new competitors, Potential development of substitute products and services, Bargaing powers of suppliers, Bargining power ofconsumer
State general targets to be accomplished
Goals
State what is to be accomplished in specific and measurable terms by a certain target date
Objectives
Process by which mangers set objectives and give rewards for good results
Managent by objectives(MBO)
Used by functional level department to achieve corporate and business level objectives
Operational strategies
Product Life Cycle is
Introduction
Growth
maturity
decline