Chapter 2: Understanding Management's Content: Constraints & Challenges (Week 2)

Front 1

Omnipotent View of Management

Back 1

The view that managers are directly responsibile for an organization's success or failure.

Front 2

Symbolic View of Management:

Back 2

The view that much of an organization's success or failure is due to external forces outside managers' control.

Front 3

External Environment:

Back 3

Those factors and forces outside the organization that affect its performance

Front 4

Environmental Uncertainty:

Back 4

The degree of change and complexity in an organization's environment.

Front 5

Environmental Complexity:

Back 5

The number of components in an organization's environment and the extent of the organization's knowledge about those components.

Front 6

Stakeholders:

Back 6

Any constituencies in the organization's environment that are affected by an organization's decisions and actions.

Front 7

Organizational Culture

Back 7

The shared values, principles, traditions, and ways of doing things that influence the way organizational members act and that distinguish the organization from other organizations.

Front 8

Strong Culture:

Back 8

Organizational cultures in which the key values are intensely held and widely shared.

Front 9

Socialization:

Back 9

The process that helps employees adapt to the organization's culture.

Front 10

Workplace Spirituality:

Back 10

A culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community.