Chapter 2 Organizational Responses

Front 1

1) Include/exclude - this is an outgrowth of affirmative action. Its primary goal is to either increase or decrease the number of diverse people at all levels of the organizations. Shoney restaurant discrimination lawsuit - hired more blacks

Back 1

Name the 8 organizational responses by R Roosevelt Thomas JR #1

Front 2

2) Deny - people using this option deny that differences exist.

Back 2

Name the 8 organizational responses by R Roosevelt Thomas JR #2

Front 3

3) Assimilate - all diverse people will learn to fit in or become like the dominant group. Via policies and procedures HR

Back 3

Name the 8 organizational responses by R Roosevelt Thomas JR #3

Front 4

4) Suppress - Differences are squelched or discouraged when using this approach. "Quit whining or complaining"

Back 4

Name the 8 organizational responses by R Roosevelt Thomas JR #4

Front 5

5) Isolate - this option maintains the current way of doing things by setting the diverse person off to the side. (Place the person on a special project - silo)

Back 5

Name the 8 organizational responses by R Roosevelt Thomas JR #5

Front 6

6) Tolerate - toleration entails acknowledging differences but not valuing or accepting them. Differences are not really valued or accepted when an organization uses this option.

Back 6

Name the 8 organizational responses by R Roosevelt Thomas JR #6

Front 7

7) Build Relationships - this approach is based on the premise that good relationships can overcome differences. It addresses diversity by fostering quality relationships, characterized by acceptance and understanding, among diverse groups.

Back 7

Name the 8 organizational responses by R Roosevelt Thomas JR #7

Front 8

8) Foster Mutual Adaptation - In this option, people are willing to adapt or change their views for the sake of creating positive relationships with others. Everyone is open to change.

Back 8

Name the 8 organizational responses by R Roosevelt Thomas JR #8