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21 Cards in this Set
- Front
- Back
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Organizational Culture... |
is a set of values, norms, guiding beliefs and understandings that is shared by members and is taught by members |
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Formation of culture |
philosophy of founder, which provides the selection criteria, which becomes like-minded individuals of top management which imposes socialization as well as mixes with the existing socialization and both management and staff create the culture |
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Two functions of organizational culture |
internal integration - guides working relationships, defines expected behaviours, and allocates power and status
external adaptation - enables goal achievement and response to outsiders |
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What are cultural forms? |
The artifacts and observable behaviour |
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What are the four cultural forms? |
Symbols - stands for or suggests something else Language - slogans, jargon, songs, jokes Narratives - stories, legends, sagas, myths Practices - rituals, rites and ceremonies |
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6 Cultural Rites |
Rite of passage - facilitate transition (grad) Rite of degradation - takes away status Rite of enhancement - celebrate increase in status (awards)
Rite of renewal - motivate (development) Rite of conflict reduction Rite of integration - bonding and commitment (office party) |
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Espoused vs. enacted |
espoused - what we say we have
enacted - what we actually have |
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What does the cultural substance encompass? |
Shared values and shared assumptions |
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How is culture passed on? |
Through socialization |
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Socialization... |
is where newcomers are transformed from outsiders to functioning, participating, and effective insiders of the organization |
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The characteristics of socialization are... |
Divestiture vs. investiture (only ours vs. new added) Collective vs. Individual Formal and sequential vs. informal and random |
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Stages of socialization... |
Anticipatory - outsider learns Encounter - newcomer tests Assimilation - insider strengthens Exit - outsider again leaves |
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Which stage of socialization would be a culture shock? |
encounter stage |
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Cultural strength... |
the degree the group buys-in to specific cultural values. Moderately strong is desired. |
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Weaknesses of corporate cults |
overlook environmental changes suppress dissenting values |
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Subcultures |
Dominant (majority) Subculture (enhance and does not oppose dominant) Counterculture (opposes dominant) |
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Four types of cultures |
Adaptability Mission Clan Bureaucratic |
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Describe the adaptability culture |
Focus is on the external environment through flexibility and change to meet customer needs. Entrepreneurship is encouraged |
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Describe the mission culture |
Focus is on the external environment without the need for rapid change. Characterized by clear vision and purpose. |
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Describe the clan culture |
Primary focus is on the involvement of members and to be flexible to change from the external environment |
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Describe the bureaucratic culture |
Internally focused and a consistency orientation to enforce a stable environment |
