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21 Cards in this Set
- Front
- Back
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action models
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Early descriptions of interpersonal communication as a one-directional transmission of information from a source or sender to some destination or receiver
(also called linear models) |
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behavioral cues
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Observable speech and nonverbal activity that takes
place when people communicate |
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channel
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The medium through which communication is
transmitted |
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communication environment
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The external situation in which communication takes place
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decode
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The interpretation a receiver makes of a message
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emotional intelligence
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The ability people to identify emotions and act
appropriately |
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encode
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The sender's action of putting ideas into a form that
the receiver can understand |
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ethics
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A set of moral values of what is right and wrong, good and bad, or just and unjust
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feedback
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The response to communication that a communicator receives from others
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information
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The data or content of a message
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information source
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The communicator or sender of a message
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interaction models
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Descriptions of interpersonal communication as a
two-way process in which both the sender and the receiver share equally the responsibility for communication effectiveness |
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linear models
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Early descriptions of interpersonal communication as a one-directional transmission of information from a source or sender to some destination or receiver (also called action models)
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meaning
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The feeling, idea, or action that a symbol represents to a sender or receiver
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message
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The content of the communication that is transmitted
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noise
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Information unrelated to the message that disturbs orinterrupts the communication process
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private cues
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Signs in the environment that trigger a person's
thoughts, memories, or personal experiences and are not available to other people |
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psychological noise
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Disturbances in the communication process resulting from internal issues within the people involved in the process
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public cues
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Signs in the environment that are available to
everyone and are outside of individual control |
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receiver
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The recipient of the communication message and an active participant in the communication process
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self-actualization
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The achievement of one's full potential as a person
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