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13 Cards in this Set
- Front
- Back
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Business Process/ System
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Series of tasks or steps designed to complete a response to a stimulus; components are:
Activities Resources Facilities Information |
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Activities |
Use and transform resources and information of one type into resources and information of another type; can consist of purely manual or automated procedures or a mixture of both |
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Data |
Not meaningful on its own; requires context to be meaningful |
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Information |
Data with a meaning; difference that males a difference |
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Characteristics of Good Information |
Accurate Relevance Timely Just barely sufficient Worth its cost |
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Business Process Management (BPM)
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Field of management that promotes the development of effective and efficient processes through continuous improvement and innovation
Hardware and People are the actors, software and procedures are the set of instructions, and data is the bridge between the computer side and human side |
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Business Process Automation (BPA) |
Least intense form of automation that focuses on impacting the speed
Before: Manual checkout After: Computerized checkout |
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Business Process Improvement (BPI) |
Approach that changes the way things are done but without radical changes
Before: Manual checkout After: Computers to search catalogue, check out books and have them delivered |
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Business Process Transformation (BPT) |
Radical and fundamental rethinking of the current business processes that are looking for dramatic improvements with high risk
Before: Manual checkout After: Texts available on the web |
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Transactional Processing Systems (TPS) |
Information systems that support operational decision making |
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Management Information System (MIS) |
Information systems that support managerial decision making that concerns the allocation and utilization of resources |
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Executive Information System (EIS) |
Information systems that support strategic decision making that concerns broad organizational issues |
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Decision Making
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Intelligence Gathering
Alternatives Formulation Choice Implementation Review |
