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11 Cards in this Set

  • Front
  • Back
Functional perspective
prescriptive approach that describes and predicts task-group performance when four communication functions are fulfilled
Requisite functions
requirements for positive group outcome; problem analysis, goal setting, identification of alternatives, and evaluation of pluses and minuses for each
Problem analysis
determining the nature, extent, and cause of the problem facing the group
Goal setting
establishing criteria by which to judge proposed solutions
Identification of alternatives
generation of options to sufficiently solve the problem
Evaluation of positive and negative characteristics
testing the relative merits of each option against the criteria selected; weighting the benefits and costs
Functional utterance
an uninterrupted statement of a single member that appears to perform a specific function
FOICS
Functional Oriented Interaction Coding System; a tool to record and classify the function of utterances during a group's discussion
Reflective thinking
thinking that favors rational consideration over intuitive hunches of pressure from those with clout
Discourse ethics
ideal speech situation in which diverse participants could rationally reach a consensus on universal ethical standards
Ideal speech situation
discourse on ethical accountability in which discussants represented all who will be affected by the decision, pursue discourse in a spirit of seeking the common good, and are committed to finding universal standards