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11 Cards in this Set
- Front
- Back
Functional perspective
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prescriptive approach that describes and predicts task-group performance when four communication functions are fulfilled
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Requisite functions
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requirements for positive group outcome; problem analysis, goal setting, identification of alternatives, and evaluation of pluses and minuses for each
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Problem analysis
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determining the nature, extent, and cause of the problem facing the group
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Goal setting
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establishing criteria by which to judge proposed solutions
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Identification of alternatives
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generation of options to sufficiently solve the problem
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Evaluation of positive and negative characteristics
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testing the relative merits of each option against the criteria selected; weighting the benefits and costs
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Functional utterance
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an uninterrupted statement of a single member that appears to perform a specific function
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FOICS
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Functional Oriented Interaction Coding System; a tool to record and classify the function of utterances during a group's discussion
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Reflective thinking
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thinking that favors rational consideration over intuitive hunches of pressure from those with clout
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Discourse ethics
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ideal speech situation in which diverse participants could rationally reach a consensus on universal ethical standards
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Ideal speech situation
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discourse on ethical accountability in which discussants represented all who will be affected by the decision, pursue discourse in a spirit of seeking the common good, and are committed to finding universal standards
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