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9 Cards in this Set
- Front
- Back
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Active Listening |
The process of signaling that you are really listening, accomplished by using verbal and nonverbal clues, paraphrasing, and reflecting the client's feelings. |
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Open questions |
Broad questions that put few limits on the freedom of he respondent. |
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Closed questions |
Specific questions that usually demand very short or yes-no answers. |
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Leading questions |
Questions that suggest the answer |
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Hearsay |
Someone in court testifying to what someone said out of court for the purpose of establishing the truth of what was said. |
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Retainer agreement |
A contract that outlines the attorney's duties and the client's obligations regarding payment, on either an hourly or a contingency fee basis, as well as the client's responsibility regarding costs and expenses. |
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Lay witness |
A witness who has not been shown to have any special expertise. |
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Expert witness |
A witness who possesses skill and knowledge beyond that of the average person. |
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Hostile witness |
Also known as an advese witness; witnesses who show bias or hostility toward the party that asked them to testify. |
