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20 Cards in this Set
- Front
- Back
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Power
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Potential ability to influence others so they do things they would not do otherwise
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Bases of Power
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-Coercive
-Legitimate -Referent -Expert -Reward |
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Coercive Power
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dependent on fear
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Reward Power
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opposite of coercive power. compliance achieved based on the ability to distribute rewards that others view as valuable
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Legitimate Power
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Power received as a result of position in the formal hierarchy
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Expert Power
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Influence based on skills or knowledge
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Referent Power
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Influence based on admiration and desire to be like person
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Dependency
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B's relationship to A when A possesses something that B requires
-the greater the dependency, the greater the power |
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What creates dependency?
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-Importance
-Scarcity -Nonsubstitutability |
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Importance
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To create dependency, the thing(s) you control must be perceived as important
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Scarcity
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to create dependency, a resource needs to be perceived as scarce
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Nonsubstitutability
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The fewer viable substitutes for a resource, the more power the control over that resource provides
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1910s-1950s
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efficiency--> production/engineering
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1960s-1970s
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can we sell it--> sales/marketig
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1980s
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can we finance expansion--> finance/legal
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1990s
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can we innovate and change ourselves--> research & development and human resources management
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organizational politics
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using power beyond the formal role to gain rewards
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Reasons why op occurs
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-scarce/limited resources
-different interests -environmental & technical uncertainty -ambiguous goals & performance outcomes -organization change |
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Political Techniques
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-Game playing
-controlling info & communication -controlling agenda & decision-making parameters -impression management -building coalitions |
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impression management
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process by which individuals attempt to control the impression others form of them
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