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22 Cards in this Set

  • Front
  • Back

Staple Products

Bought out of habit without much thinking. Soap, shampoo, paper towels

Convenience Products

Purchased by the consumer frequently and with minimal effort. Low "I".

Impulse Products

Goods purchased without any planning. Chocolates, candy, register items

Emergency Products

Goods purchased when there is an urgent need. Batteries, umbrellas, raincoats

Unsought Goods

Wills, tombstones, insurance

Specialty Items

Unique Items

Shopping Items

Heterogeneous; Homogeneous

4 terms that characterize services

Intangible, Inseparable, perishable, variability

Intangible

Cannot be perceived through five senses

Inseparable

The service and the service provider are one in the same. Product and consumption occur at the same time

Perishable

Cannot be stored for later use

Variability

Differences exist in the quality of the service being provided

Idea Screening Stage

New product development stage when good and workable ideas are separated from poor and unworkable ideas

Concept Testing

The stage of new product development when a prototype is first made

Commercialization

Full scale marketing of a new product; this stage corresponds to the Introductory stage of the product life style

Width

The number of product lines in the product portfolio

Depth

When new varieties are added to a given product line

Growth

Stage of the product life cycle when profits peak

Maturity

Stage of the product life cycle when sales peak

Early Majority

The first half of the mass market

Laggards

The last group to adopt a new product

Early Adopters

Opinion leaders. Heavy users of the media and the first to try a new product . Marketers rely On them for cues on the next big thing