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9 Cards in this Set

  • Front
  • Back

The creation of goods and services

Production

Activities that relate to the creation of goods and services through the transformation of inputs to outputs

Operations Management

A global network of organizations and activities that supplies a firm with goods and services

Supply chain

Economic activities that typically produce an intangible product (such as education for example)

Services

The segment of the economy that includes trade, financial, lodging, education, legal, medical and other professional occupations

Service sector

The ratio of outputs (goods and services) divided by one or more inputs (such as labor, capital, and management)

Productivity

The three factors critical to productivity improvement-labor, capital, and the art and science of management

Productivity variables

A society in which much of labor force has migrated from manual work to work based on knowledge

Knowledge society

Those with a vested interest in an organization, including customers, distributors, suppliers, owners, lenders, employees, and community members

Stakeholders