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21 Cards in this Set
- Front
- Back
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IT
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Information technology: hardware, software
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IS
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Information systems: planning, upgrades
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Intranet
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internal to company, available to employees
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Extranet
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More than one company, extended intranet
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Internet
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Public Access
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CBIS
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Computer Based Information Systems
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PBIS
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Paper Based Information Systems
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Old economy
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Brick and Mortar Economy
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Digital economy
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Internet, web economy
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E-business
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Performs business functions electronically
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E-commerce
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Business transactions done electronically over the internet
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Business Pressures
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Market pressures, societal pressures, technology
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Market pressures
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- Global economy
- Strong competition - Changing workforce - Powerful customers |
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Societal Pressures
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- Terrorists Attacks & Homeland Security
- Govt. regulation & deregulation - Social responsibility demands - Ethical issues |
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Technology
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- Technological innovation & obsolescence
- Information overload |
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Organizational Responses
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SIS, CRM, TQM, JIT, BPR, make to order and mass customization, business alliances => joint venture, electronic business & ecommerce
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SIS
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strategic management & systems
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CRM
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customer focus (listen to customers)
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TQM, JIT
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continuous improvement
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BPG
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Restructuring Business Processes
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Managerial Issues
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Reconizing opportunities for using IT and web-based systems for strategic advantage
- who will build, operate, and maintain the is? - how much it? - how important is it? - is the situation (pressures) going to change? - globalization, both threats and opportunities -ethics and social issues: goodle cell #s -transforming the organization to the digital economy |
