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21 Cards in this Set

  • Front
  • Back
IT
Information technology: hardware, software
IS
Information systems: planning, upgrades
Intranet
internal to company, available to employees
Extranet
More than one company, extended intranet
Internet
Public Access
CBIS
Computer Based Information Systems
PBIS
Paper Based Information Systems
Old economy
Brick and Mortar Economy
Digital economy
Internet, web economy
E-business
Performs business functions electronically
E-commerce
Business transactions done electronically over the internet
Business Pressures
Market pressures, societal pressures, technology
Market pressures
- Global economy
- Strong competition
- Changing workforce
- Powerful customers
Societal Pressures
- Terrorists Attacks & Homeland Security
- Govt. regulation & deregulation
- Social responsibility demands
- Ethical issues
Technology
- Technological innovation & obsolescence
- Information overload
Organizational Responses
SIS, CRM, TQM, JIT, BPR, make to order and mass customization, business alliances => joint venture, electronic business & ecommerce
SIS
strategic management & systems
CRM
customer focus (listen to customers)
TQM, JIT
continuous improvement
BPG
Restructuring Business Processes
Managerial Issues
Reconizing opportunities for using IT and web-based systems for strategic advantage
- who will build, operate, and maintain the is?
- how much it?
- how important is it?
- is the situation (pressures) going to change?
- globalization, both threats and opportunities
-ethics and social issues: goodle cell #s
-transforming the organization to the digital economy