Chapter 1

Front 1

Organizational Behavior

Back 1

Interdisciplinary field dedicated to better understanding and managing people at work.

Front 2

Theory Y

Back 2

A modern and positive set of assumptions about people at work.

Front 3

Contingency Approach

Back 3

Calls for using management concepts and techniques in a situationally appropriate manner, instead of trying to rely on "one best way."

Front 4

Human Capital

Back 4

The production potential of an individual's knowledge and actions

Front 5

Social Capital

Back 5

Production potential resulting from strong relationships, goodwill, trust, and cooperative effort.

Front 6

Positive Organizational Behavior (POB)

Back 6

The study and application of positively oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today's "workplace."

Front 7

E-business

Back 7

Using information communication technologies to facilitate every aspect of running a business.

Front 8

Ethics

Back 8

Involves the study of moral issues and choices

Front 9

Whistle-blowing

Back 9

Occurs when an employee reports a perceived unethical and/or illegal activity to a third party such as government agencies, news media, or public-interest groups.

Front 10

Morally Attentive

Back 10

Faithfully consider the ethical implications of their actions and circumstances

Front 11

Meta-analysis

Back 11

A statistical pooling technique that permits behavioral scientists to draw general conclusions about certain variables from many different studies.

Front 12

Field Study

Back 12

Probing of an individual or group processes in an organizational setting

Front 13

Laboratory Study

Back 13

Variable that are manipulated and measured in an organizational setting.

Front 14

Sample Survey

Back 14

Samples of people from specified populations respond to questionnaires

Front 15

Case Study

Back 15

An in-depth analysis of a single individual, group, or organization.