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15 Cards in this Set
- Front
- Back
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Interview that uses projective techniques to put the prospective employee in action situations that might be encountered on the job
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Situational Interview
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Interviews conducted without a predetermined checklist of questions.
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Unstructured Interviews
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An interview designed to place the interviewee under pressure.
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Stress Interview
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An interview in which two or more interviewers conduct the interview.
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Board Interview
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An interview which questions several interviewees together in group discussions.
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Group Interview
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Occurs when the interviewer allows a single prominent characteristic to dominate judgment of all other traits
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Halo Effect
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Established by management to carry out specific tasks such as designing a new product or resolving a problem
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Formal Work Groups
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Groups formed voluntarily by members of an organization, based on personal contact and interaction to the workplace
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Informal Work Groups
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Informal rules a group adopts to regulate group members’ behavior.
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Group Norms
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Degree of attraction each member has for the group, or the “stick-togetherness” of the group.
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Group Cohesiveness
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Dysfunctional syndrome where group members lose their ability to think as individuals and conform to group decisions at the expense of their individual good judgment.
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Groupthink
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Holds that because managers are members of overlapping groups, they link formal work groups to the total organization.
Team Building- Process of establishing a cohesive group that works together to achieve its goals. |
Linchpin Concept
Team Building |
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Composed of a group of employees who are members of a single work unit, section, or department; the basic purpose of a quality circle is to discuss quality problems and generate ideas that might help improve quality.
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Quality Circle
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Teams in which members are empowered to control the work they do without a formal supervisor.
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Self-Directed Work Team
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- Responsible for making or implementing important decisions for the business, mainly using technology supported communication, with the team members working and living in different locations.
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Virtual Work Team
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