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13 Cards in this Set

  • Front
  • Back
PROCESS FLOW CHART
Shows steps needed to produce a good or a service
CHECKSHEET
Marks the occurrence of events with a check mark
BAR CHART & HISTOGRAM
Display the frequency of occurrence of problems
PARETO CHART
Displays problem occurrences in descending order
SCATTER DIAGRAM
Shows the relationship between two variables
CAUSE-AND-EFFECT CHART
Displays possible causes for a problem (effect
RUN (TREND) CHART
Displays the behavior of a variable over time
STATISTICAL PROCESS CONTROL CHART
Monitors the performance of a process over time
LSL
lower limit for a product characteristic
USL
upper limit for a product characteristic
six sigma
systematic method for process improvment that uses the five steps DMAIC. quality control tool
Attributes
(p chart)
Variables
x and R charts