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13 Cards in this Set
- Front
- Back
PROCESS FLOW CHART
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Shows steps needed to produce a good or a service
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CHECKSHEET
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Marks the occurrence of events with a check mark
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BAR CHART & HISTOGRAM
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Display the frequency of occurrence of problems
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PARETO CHART
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Displays problem occurrences in descending order
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SCATTER DIAGRAM
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Shows the relationship between two variables
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CAUSE-AND-EFFECT CHART
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Displays possible causes for a problem (effect
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RUN (TREND) CHART
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Displays the behavior of a variable over time
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STATISTICAL PROCESS CONTROL CHART
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Monitors the performance of a process over time
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LSL
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lower limit for a product characteristic
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USL
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upper limit for a product characteristic
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six sigma
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systematic method for process improvment that uses the five steps DMAIC. quality control tool
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Attributes
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(p chart)
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Variables
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x and R charts
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