Ch 8 Defs

Front 1

organizing

Back 1

arranges people and resources to work toward a common goal

Front 2

organization structure

Back 2

a system of tasks, reporting relationships, and communication linkages

Front 3

organization chart

Back 3

describes that arrangement of work positions within an organization

Front 4

division of labor

Back 4

means that people and groups perform different jobs

Front 5

formal structure

Back 5

the official structure of th eorg

Front 6

informal structure

Back 6

the network of unofficial relationships among org's members

Front 7

social network analysis

Back 7

identifies the informal structures and their embedded social relationships that are active in an org

Front 8

departmentalization

Back 8

the process of grouping together people and jobs into work units

Front 9

functional structure

Back 9

groups together people with similar skills who perform similar tasks

Front 10

functional chimneys or functional silos problem

Back 10

a lack of communication and coordination across functions

Front 11

divisional structure

Back 11

groups together people working on the same product, in the same area, or with similar customers

Front 12

product structure

Back 12

groups together people and jobs working on a single product or service

Front 13

geographical structure

Back 13

brings together people and jobs performed in the same location

Front 14

customer structure

Back 14

groups together people and jobs that serve the same customers or clients

Front 15

matric structure

Back 15

combines functional and divisional approaches to emphasize project or program teams

Front 16

teamcorss-functional

Back 16

brings together members from different functional deparments

Front 17

team structure

Back 17

uses permanent and temporary cross-functional teams to improve lateral relations

Front 18

network structure

Back 18

uses IT to link with networks or outside suppliers and service contractors

Front 19

virtual organization

Back 19

uses info technologies to operate as a shifting network of alliances

Front 20

organizational design

Back 20

the process of configuring orgs to meet environmental challenges

Front 21

span of control

Back 21

the number of persons directly reporting to a manager

Front 22

centralization

Back 22

top management keeps the power to make most decisions

Front 23

decentralization

Back 23

top management allows lower levels to help make many decisions

Front 24

delegation

Back 24

process of entrusting work to others

Front 25

empowerment

Back 25

gives people freedom to do their jobs as they think best

Front 26

bureacracy

Back 26

emphasizes formal authority, rules,order, fairness, and efficiency

Front 27

mechanistic designs

Back 27

bureaucratic, using a centralized and vertical structure

Front 28

organic designs

Back 28

adaptive, using a decentralized and horizontal structure

Front 29

compressed workweek

Back 29

allows a worker to comeplete a full time job in less than 5 days

Front 30

flexible working hours

Back 30

give employees some choice in daily work hours

Front 31

telecommuting

Back 31

involves using IT to work at home or outside the office

Front 32

co-working space

Back 32

a place where telecommuters share office space outside the home

Front 33

job sharing

Back 33

splits one job between two people