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81 Cards in this Set
- Front
- Back
A protected processing mode used by Windows NT/2000/XP to process programs written in 32-bit code early in the boot process
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32-bit flat memory mode
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A Windows 2000/XP menu that appears when you press F8 when Windows starts. the menu can be used to troubleshoot problems when loading Windows
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Advanced Options menu
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a windows error that displays against a blue screen and causes the system to halt. AKA Stop error
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blue screen of death (BSOD)
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A windows hidden text file that contains information needed to start the boot and build the boot loader menu
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Boot.ini
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A Windows 2000 process that restores the OS to its state at the completion of a successful installation
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Emergency Repair Process
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In Windows, a simplified file system that is started so that Ntldr (NT Loader) can read files from any file system the OS supports
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minifile system
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A Windows command interface utility and OS that can be used to solve problems when Windows cannot load from the hard drive.
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Recovery Console
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An error severe enough to cause the operating system to stop all processes
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stop error
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A Windows utility, similar to the ScanReg tool in earlier versions of Windows, that is used to restore the system to a restore point
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System Restore
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1.In the Windows 2000/XP boot process, what program reads and loads the boot menu?
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Ntldr (pg 246)
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2.Where is the boot.ini file stored?
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•Located in the root folder of the system partition (usually C:\) (pg 248)
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3.What does %SystemRoot% mean?
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"Systemroot" or more commonly seen as "%Systemroot%" refers to the directory where Windows is installed. This is usually "C:\Windows"
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4.Under what circumstance would you use the Enable VGA Mode option on the Advanced Options menu?
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•Use this option when the video setting does not allow you to see the screen (pg 262)
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5.What key do you press to display the Advanced Options menu during startup?
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•F8 (pg 258)
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6.When you look at a Windows desktop, how can you tell if a system has booted into safe mode? (pg 259)
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•You will see “Safe Mode” in all four corners of your screen
•Background is black |
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7.What is the purpose of Safe Mode with networking under the Advanced Options menu?
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•Need access to the network to fix a problem (pg 261)
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8.What is the name of the log file that Windows 2000/XP uses when booting in Safe Mode?
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•Ntbtlog.txt (pg 259)
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9.List the steps to load the Recovery Console when using the four Windows 2000 rescue disks. (pg 267)
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•Load the first of the four setup disks, and restart the PC, and then insert the remaining three disk as instructed
•Then type C to start recovery console |
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10.Which Windows 2000/XP folder contains one subfolder for every user account?
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•C:\ Documents and Settings
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11.What two subfolders in the C:\Windows\system32 folder contain files needed for Windows startup? (pg 249)
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•Config
•drivers |
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12.What recovery console command is used to extract a file from a .cab file?
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•Expand (pg 265/273)
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13.Which option on the Windows XP Advanced Options menu is not available on the Windows 2000 menu?
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•Disable automatic restart on system failure (pg 262/259)
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14.Which Recovery Console command can be used to examine the partitions on a hard drive for errors?
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•Chkdsk (pg 264)
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15.On the Windows setup CD, what type of file uses an underscore as the last character in the file extension?
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•Compressed file (pg 273)
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16.Under what circumstances is the Administrator password not required when launching the Recovery Console? (pg 264
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•When the registry is so corrupted the password cannot be read
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17.What is the purpose of the System Root command under the Recovery Console?
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•Sets the current directory to the directory where Windows 2000/XP is installed (pg 266)
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18.Under the Recovery Console, what is the command line to rewrite the Master Boot Program?
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•Fixmbr (pg 265)
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19.What is the command line to install the Recovery Console on the boot loader menu?
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•Winn32/cmdcons (pg274)
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20.Before you can perform the Windows 2000 Emergency Repair Process, what disk must you have? What is contained on the disk?
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•Emergency Repair Disk (ERD) contains information about your current installation (pg 292)
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21.When would you use System File Checker? What is the command to execute it? (pg 256)
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•Use it to verify the version of all system files when Windows loads
•Useful when you suspect system files are corrupted, but you can still access the Windows desktop. •Sfc |
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22.What is the program filename for the System File Checker?
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•Sfc.exe (pg 256)
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23.What are the names of two utility programs that allow you to view the contents of the Boot.ini file? (pg 250)
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•startup and recovery options under sytem properties box or msconfig
•Notepad in windows and ms-dos editor in cmd prompt •the two main sections in the boot.ini file: the boot loader section and the operating system section |
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24.What is the Windows XP recovery tool that is similar to the Windows 2000 Emergency Repair Process? (pg 291)
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•Automated System Recovery
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25.Place these tools in the order in which you should try them when troubleshooting the boot process.
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1.Advanced Options Menu
2.Recovery Console 3.System Restore |
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1. _________ runs the POST(power-on self test)
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Startup BIOS
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2. __________ turns to the hard drive to find an OS.
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Startup BIOS
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2. Stratup BIOS first loads the _______ and runs the _______ ________ ________ within the _______
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MBR (Master Boot Record)
master boot program MBR |
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3. The __________ uses partition table information to find the active partition. It then loads the OS boot sector from the active partition and runs the program in this boot sector
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MBR Program
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4. This ___________ launches Ntldr (NT Loader)
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Boot sector program
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5. _____________ changes the processor from real mode to 32-bit flat memory mode, in which 32-bit code can be executed
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Ntldr, Windows boot strap loader program
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6. Ntldr lauches the ________ _________ drivers so files can be read from either FAT or NTFS file system on the hard drive
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minifile system
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7. Ntldr reads the ________ file, a hidden text file that contains info about installed OSs on the hard drive.
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Boot.ini
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8. If the user chooses an OS other than Windows, then Ntldr runs _____________
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Bootsect.dos
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9. If the user chooses Windows, then the loader runs __________
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Ntdetect.com
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10. Ntldr then loads _________ , Hal.dll, and the System hive.
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Ntoskrnl.exe
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11. Ntldr passes control to __________.
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Ntoskrnl.exe
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Located in the root folder of the system partition (usually C:\)
Boot strap loader program |
Ntldr
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Located in the root folder of the system partition (usually C:\)
Text file contains boot parameters |
Boot.ini
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Located in the root folder of the system partition
Used to load another OS in a dual boot environment |
Bootsect.dos
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Located in the root folder of the system partition (usually C:\)
Real-mode program detects hardware present |
Ntdetect.com
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Located in the root folder of the system partition (usually C:\)
Required only if a SCSI boot device is used |
Ntbootdd.sys
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Located in \winnt_root\system32 folder of the boot partition (usually C:\Windows\system32)
Core component of the OS executive and kernel services |
Ntoskrnl.exe
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Located in \winnt_root\system32 folder of the boot partition (usually C:\Windows\system32)
Hardware Abstraction layer |
Hal.dll
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Located in \winnt_root\system32 folder in the boot partition (usually C:\Windows\system32)
Intermediating service to executive services; provides many support functions |
Ntdll.dll
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Located in \winnt_root\system32 folder of the boot partition (usually C:\Windows\system32)
Core components of the Win 32 subsystem |
Win32k.sys
Kernel32.dll Advapi32.dll User32.dll gdi32.dll |
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Located in \winnt_root\system32\config folder of the boot partition
Registry hive that holds hardware configuration data including which device drivers need loading at startup |
System
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Located in \winnt_root\system32\drivers folder of the boot partition
Windows and third party drivers needed for startup |
Device drivers
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Located in the root folder of the system partition
Virtual memory swap file |
Pagefile.sys
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Use it to check and repair errors on a logical drive
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Chkdsk (Chkdsk.exe)
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Use it to gain access to a file when permissions to the file are in error or corrupted
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Calcs.exe
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Use it to view the contents of the Boot.ini file
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Bootcfg (Bootcfg.exe)
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Log events to the Ntbtlog.txt file to investigate the source of an unknown startup error
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Boot logging
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Use it to restore the system state, data, and software from previously made backups
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Backup (Ntbackup.exe)
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1. _________ runs the POST(power-on self test)
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Startup BIOS
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2. __________ turns to the hard drive to find an OS.
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Startup BIOS
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2. Stratup BIOS first loads the _______ and runs the _______ ________ ________ within the _______
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MBR (Master Boot Record)
master boot program MBR |
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3. The __________ uses partition table information to find the active partition. It then loads the OS boot sector from the active partition and runs the program in this boot sector
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MBR Program
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4. The ___________ launches Ntldr (NT Loader)
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Boot sector program
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5. _____________ changes the processor from real mode to 32-bit flat memory mode, in which 32-bit code can be executed
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Ntldr, Windows boot strap loader program
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6. Ntldr lauches the ________ _________ drivers so files can be read from either FAT or NTFS file system on the hard drive
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minifile system
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7. Ntldr reads the ________ file, a hidden text file that contains info about installed OSs in the hard drive.
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Boot.ini
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8. If the user chooses an OS other than Windows, then Ntldr runs _____________
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Bootsect.dos
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9. If the user chooses Windows, then the loader runs __________
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Ntdetect.com
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Log in as an administrator and use this command to decrypt a file that is not available because the user account that encrypted the file is no longer available
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Cipher.exe
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Use it with an NTFS file system to display and change the compressions applied to files and folders
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Compact.exe
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Check the ________ window for error messages to help you investigate all kinds of hardware, security, and system problems
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event viewer (Eventvwr.msc)
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Use it to extract a file from a cabinet file or compressed file
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Expand.exe
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Use it to display and change policies controlling users and the computer
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Group Policy
(Gpedit.msc) |
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Use it to view info about performance to help you identify a performance botleneck
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Performance Monitor (Perfmon.msc)
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Use it to view and edit the registry
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Registry Editor (Regedit.exe)
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Use it to run a program using different than those assigned to the currently logged-on user
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Runas.exe
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