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81 Cards in this Set

  • Front
  • Back
A protected processing mode used by Windows NT/2000/XP to process programs written in 32-bit code early in the boot process
32-bit flat memory mode
A Windows 2000/XP menu that appears when you press F8 when Windows starts. the menu can be used to troubleshoot problems when loading Windows
Advanced Options menu
a windows error that displays against a blue screen and causes the system to halt. AKA Stop error
blue screen of death (BSOD)
A windows hidden text file that contains information needed to start the boot and build the boot loader menu
Boot.ini
A Windows 2000 process that restores the OS to its state at the completion of a successful installation
Emergency Repair Process
In Windows, a simplified file system that is started so that Ntldr (NT Loader) can read files from any file system the OS supports
minifile system
A Windows command interface utility and OS that can be used to solve problems when Windows cannot load from the hard drive.
Recovery Console
An error severe enough to cause the operating system to stop all processes
stop error
A Windows utility, similar to the ScanReg tool in earlier versions of Windows, that is used to restore the system to a restore point
System Restore
1.In the Windows 2000/XP boot process, what program reads and loads the boot menu?
Ntldr (pg 246)
2.Where is the boot.ini file stored?
•Located in the root folder of the system partition (usually C:\) (pg 248)
3.What does %SystemRoot% mean?
"Systemroot" or more commonly seen as "%Systemroot%" refers to the directory where Windows is installed. This is usually "C:\Windows"
4.Under what circumstance would you use the Enable VGA Mode option on the Advanced Options menu?
•Use this option when the video setting does not allow you to see the screen (pg 262)
5.What key do you press to display the Advanced Options menu during startup?
•F8 (pg 258)
6.When you look at a Windows desktop, how can you tell if a system has booted into safe mode? (pg 259)
•You will see “Safe Mode” in all four corners of your screen
•Background is black
7.What is the purpose of Safe Mode with networking under the Advanced Options menu?
•Need access to the network to fix a problem (pg 261)
8.What is the name of the log file that Windows 2000/XP uses when booting in Safe Mode?
•Ntbtlog.txt (pg 259)
9.List the steps to load the Recovery Console when using the four Windows 2000 rescue disks. (pg 267)
•Load the first of the four setup disks, and restart the PC, and then insert the remaining three disk as instructed
•Then type C to start recovery console
10.Which Windows 2000/XP folder contains one subfolder for every user account?
•C:\ Documents and Settings
11.What two subfolders in the C:\Windows\system32 folder contain files needed for Windows startup? (pg 249)
•Config
•drivers
12.What recovery console command is used to extract a file from a .cab file?
•Expand (pg 265/273)
13.Which option on the Windows XP Advanced Options menu is not available on the Windows 2000 menu?
•Disable automatic restart on system failure (pg 262/259)
14.Which Recovery Console command can be used to examine the partitions on a hard drive for errors?
•Chkdsk (pg 264)
15.On the Windows setup CD, what type of file uses an underscore as the last character in the file extension?
•Compressed file (pg 273)
16.Under what circumstances is the Administrator password not required when launching the Recovery Console? (pg 264
•When the registry is so corrupted the password cannot be read
17.What is the purpose of the System Root command under the Recovery Console?
•Sets the current directory to the directory where Windows 2000/XP is installed (pg 266)
18.Under the Recovery Console, what is the command line to rewrite the Master Boot Program?
•Fixmbr (pg 265)
19.What is the command line to install the Recovery Console on the boot loader menu?
•Winn32/cmdcons (pg274)
20.Before you can perform the Windows 2000 Emergency Repair Process, what disk must you have? What is contained on the disk?
•Emergency Repair Disk (ERD) contains information about your current installation (pg 292)
21.When would you use System File Checker? What is the command to execute it? (pg 256)
•Use it to verify the version of all system files when Windows loads
•Useful when you suspect system files are corrupted, but you can still access the Windows desktop.
•Sfc
22.What is the program filename for the System File Checker?
•Sfc.exe (pg 256)
23.What are the names of two utility programs that allow you to view the contents of the Boot.ini file? (pg 250)
•startup and recovery options under sytem properties box or msconfig
•Notepad in windows and ms-dos editor in cmd prompt
•the two main sections in the boot.ini file: the boot loader section and the operating system section
24.What is the Windows XP recovery tool that is similar to the Windows 2000 Emergency Repair Process? (pg 291)
•Automated System Recovery
25.Place these tools in the order in which you should try them when troubleshooting the boot process.
1.Advanced Options Menu
2.Recovery Console
3.System Restore
1. _________ runs the POST(power-on self test)
Startup BIOS
2. __________ turns to the hard drive to find an OS.
Startup BIOS
2. Stratup BIOS first loads the _______ and runs the _______ ________ ________ within the _______
MBR (Master Boot Record)
master boot program
MBR
3. The __________ uses partition table information to find the active partition. It then loads the OS boot sector from the active partition and runs the program in this boot sector
MBR Program
4. This ___________ launches Ntldr (NT Loader)
Boot sector program
5. _____________ changes the processor from real mode to 32-bit flat memory mode, in which 32-bit code can be executed
Ntldr, Windows boot strap loader program
6. Ntldr lauches the ________ _________ drivers so files can be read from either FAT or NTFS file system on the hard drive
minifile system
7. Ntldr reads the ________ file, a hidden text file that contains info about installed OSs on the hard drive.
Boot.ini
8. If the user chooses an OS other than Windows, then Ntldr runs _____________
Bootsect.dos
9. If the user chooses Windows, then the loader runs __________
Ntdetect.com
10. Ntldr then loads _________ , Hal.dll, and the System hive.
Ntoskrnl.exe
11. Ntldr passes control to __________.
Ntoskrnl.exe
Located in the root folder of the system partition (usually C:\)
Boot strap loader program
Ntldr
Located in the root folder of the system partition (usually C:\)
Text file contains boot parameters
Boot.ini
Located in the root folder of the system partition
Used to load another OS in a dual boot environment
Bootsect.dos
Located in the root folder of the system partition (usually C:\)
Real-mode program detects hardware present
Ntdetect.com
Located in the root folder of the system partition (usually C:\)
Required only if a SCSI boot device is used
Ntbootdd.sys
Located in \winnt_root\system32 folder of the boot partition (usually C:\Windows\system32)
Core component of the OS executive and kernel services
Ntoskrnl.exe
Located in \winnt_root\system32 folder of the boot partition (usually C:\Windows\system32)
Hardware Abstraction layer
Hal.dll
Located in \winnt_root\system32 folder in the boot partition (usually C:\Windows\system32)
Intermediating service to executive services; provides many support functions
Ntdll.dll
Located in \winnt_root\system32 folder of the boot partition (usually C:\Windows\system32)
Core components of the Win 32 subsystem
Win32k.sys
Kernel32.dll

Advapi32.dll
User32.dll
gdi32.dll
Located in \winnt_root\system32\config folder of the boot partition
Registry hive that holds hardware configuration data including which device drivers need loading at startup
System
Located in \winnt_root\system32\drivers folder of the boot partition
Windows and third party drivers needed for startup
Device drivers
Located in the root folder of the system partition
Virtual memory swap file
Pagefile.sys
Use it to check and repair errors on a logical drive
Chkdsk (Chkdsk.exe)
Use it to gain access to a file when permissions to the file are in error or corrupted
Calcs.exe
Use it to view the contents of the Boot.ini file
Bootcfg (Bootcfg.exe)
Log events to the Ntbtlog.txt file to investigate the source of an unknown startup error
Boot logging
Use it to restore the system state, data, and software from previously made backups
Backup (Ntbackup.exe)
1. _________ runs the POST(power-on self test)
Startup BIOS
2. __________ turns to the hard drive to find an OS.
Startup BIOS
2. Stratup BIOS first loads the _______ and runs the _______ ________ ________ within the _______
MBR (Master Boot Record)
master boot program
MBR
3. The __________ uses partition table information to find the active partition. It then loads the OS boot sector from the active partition and runs the program in this boot sector
MBR Program
4. The ___________ launches Ntldr (NT Loader)
Boot sector program
5. _____________ changes the processor from real mode to 32-bit flat memory mode, in which 32-bit code can be executed
Ntldr, Windows boot strap loader program
6. Ntldr lauches the ________ _________ drivers so files can be read from either FAT or NTFS file system on the hard drive
minifile system
7. Ntldr reads the ________ file, a hidden text file that contains info about installed OSs in the hard drive.
Boot.ini
8. If the user chooses an OS other than Windows, then Ntldr runs _____________
Bootsect.dos
9. If the user chooses Windows, then the loader runs __________
Ntdetect.com
Log in as an administrator and use this command to decrypt a file that is not available because the user account that encrypted the file is no longer available
Cipher.exe
Use it with an NTFS file system to display and change the compressions applied to files and folders
Compact.exe
Check the ________ window for error messages to help you investigate all kinds of hardware, security, and system problems
event viewer (Eventvwr.msc)
Use it to extract a file from a cabinet file or compressed file
Expand.exe
Use it to display and change policies controlling users and the computer
Group Policy
(Gpedit.msc)
Use it to view info about performance to help you identify a performance botleneck
Performance Monitor (Perfmon.msc)
Use it to view and edit the registry
Registry Editor (Regedit.exe)
Use it to run a program using different than those assigned to the currently logged-on user
Runas.exe