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44 Cards in this Set

  • Front
  • Back
managing
our making choices about how we handle some verbal material
meaning
the interpretation others make of our messages
information transfer model
what we see as communication. comm is one way.
interactive model
messages going both ways, instant message
transactional model
people are senders, souces, and receivers. siblings bannanna pie
persuasion model
mcdonals, president
comm. as community whold
clean house. so powerful it created our social world
comm is contextual
good job buddy
verbal
words mean differnt thigs by where they come in a sentence
culture
enduring pattern of thought values and behavior that define a group of people
relationship
power differences, and affiliation. how much you like somebody
comm is limitating
raise hand in class
comm is liberating
MLK speach
communication competence
concerns the extent to which comm. is effective and appropriate
appropriate comm.
fits a context
rule
norms
learning above through sanctions
effectiveness
accomplished valued outcomes
requirement for being a compitent listener
motivation, knowledge (context and procedural knowledge) and skills
non verbal comm
all behaviors, attributes and objects of humans, other that words. body language, gestures
differ from verbal how
one can give you a look, but you may not know what it means.
functions of nonverbal comm
emblems, illustrators, retulators, lying
emblems
substitute for spoken words, OK symbol
illustrators
complements the kanguage you are using. facial expessions
regulators
manage comversation. when you want to speak
mixed messages
when language is saying one thing, but non verbal another
gestures
large and small movements of arm and hand.
affect display
facial emotions,
6 facial expressions
happy, fear, sad, supprise, angry, disgusted
oculesics
eye contact, intimacy
haptics
touch.
paralanguage/voicals
all of vocial issues not involved in making words. rate, pitch, intensity, non-influences
chronemics
use of time looking at some one use of time shows alot about person
proxemics
use of space. how people move around in space to communicate
compitent listeners
may physologically hear something, but don't pay attention
to learn and comprehend
to listen well means to sort through the info given, and pick main points
to evaluate and critique
goes a step further, analyze and evaluate the merits, pos and neg.
empathsize and understand
to give social support to anothre person. listening and understand
interaction barriers
have a problem with the person speaking
what is perception
a process that involves noticing, organizing, and interpreting data about people, events activities and situations.
mindfulness
how much we think about a certain situation. new classroom
expectations self fulfilling prophacy
we tend to see what we think we are going to see. pass / fail young students
words lang we use
indian vs native american
schemas
people use schemas to make sense of messages
scripts
are an expected sequence that makes events coherent. drive through TB