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18 Cards in this Set

  • Front
  • Back
Performance appraisals
Work performance is reviewed
Management by objectives
(MBO)
the use of personalized goals to measure individual performance
Matthew Effect
when employees receive the same appraisal results year in and year out. (this is due to bias).
Competence assessment
evaluates skill and knowledge
Performance evaluation
evaluates execution of a task/tasks
Trait rating scale
rating a person against a set standard, which may be the job description, desired behaviors, or personal traits
Behaviorally anchored rating scale
theres specific examples defined for each area of responsibility; these examples are given various degrees of imp. by ranking them from 1 to 9. If high rank responsibility is being met lower ranked responsibility is less imp.
Job Dimension scales
its a rating scale thats constructed for each job description, and is taken from the context of the written job description.
Weighted scale
many behavioral statements that represent desirable job behaviors and each statement is weighted a certain score.
Forced checklist
supervisor selects an undesirable and desirable behavior for each employee
Simple Checklist
composed of numerous words/phrases describing various employee behaviors or traits.
Essay appraisal method
(aka free-form review)
appraiser describes in narrative form an employee's strengths and areas where improvement or growth is needed.
Self-appraisal process
submitting written summaries or portfolio of their work related accomplishments and productivity
Peer Review
peers carry out monitoring and assessing work performance.
360 degree evaluation
includes assessment by all individuals within the sphere of influence of the individual being appraised.
Professional boundaries
space between the professional's power and the pt.'s vulnerability
Power differentials
the inequalities that exist between professionals and pt.'s
Performance management
appraisals are eliminated and the manager places his/her efforts into ongoing coaching, mutual goal setting, & leadership training of subordinates