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16 Cards in this Set

  • Front
  • Back

attitude

attitude a manner of acting,posturing, feeling, or thinkingthat shows a person’s mood,disposition, mindset, or opinion

beliefs

specific attitudes that occuras a result of our values

compartmentalization

the capacityto keep different aspects of yourmental activity separate so you canachieve greater self-control

diplomacy

the art of being tactful

ergonomics

the study of humancharacteristics related to thespecific work environment

ethics

principles of good character,proper conduct, and moraljudgment, expressed throughpersonality, human relations skills,and professional image

goal setting

the identification ofshort- and long-term goals

life skills

tools and guidelines thatprepare you for living as an adult ina challenging world

motivation

a desire for change

personal hygiene

the dailymaintenance of cleanliness andhealthfulness through certainsanitary practices

personality

the outward expressionof inner feelings, thoughts,attitudes, and values reflectedthrough voice, gestures,posture, clothing, grooming, andenvironment

professional image

the impressionprojected by a person in anyprofession, consisting of outwardappearance and conduct exhibitedin the workplace

rapport

a close and empatheticrelationship that establishesagreement and harmony betweenindividuals

receptivity

the extent to which oneis interested in and responsiveto others’ ideas, feelings, andopinions

self-management

the ongoingprocess of planning, organizing,and managing one’s life

values

the deepest feelings andthoughts we have about ourselvesand about life