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15 Cards in this Set

  • Front
  • Back
Components of communication process

4 parts
1. Percieving Meanings
( form an impression of what you see)
2. Send a Message
3. Recieving Messages
4. Feedback
Essential loop preocess
Feedback

Sender<-------------->Reciever
message (stimuli)

Response
Impressions of power
High Power Behavior
Authority dressing
authority carriage
direct eye contact
personal space expansion
poker face/ silence
firm handshake
Impressions of power
Low power behaviors
sloppy dress
slouching
averted eyes
weak positioning
constant smiling
wipmpy handshake
waving across the room
Expressions of power
Low power behavior
Telling all
hedginf questions
weak voice
balming others
deferring others
"soft language"
Expressions of power
more power behavior
withholding information
direct statements
assertive/ power voice
use "I" statements
Assert Self
use technical language
3/4 of each day is spent communicating
45 % listening
30% talking
16% reading
9% writing
each day 3000 messages sent
we pick up only 500
How to become a more effective communicator
better verbal skills
better listening skills
observational skills
attitudes toward individuals
non- verbal signals
Power is
authority
control
knowledge
money
strength
respect
Components of communication process

4 parts
1. Percieving Meanings
( form an impression of what you see)
2. Send a Message
3. Recieving Messages
4. Feedback
Essential loop preocess
Feedback

Sender<-------------->Reciever
message (stimuli)

Response
Impressions of power
High Power Behavior
Authority dressing
authority carriage
direct eye contact
personal space expansion
poker face/ silence
firm handshake
Impressions of power
Low power behaviors
sloppy dress
slouching
averted eyes
weak positioning
constant smiling
wipmpy handshake
waving across the room
Expressions of power
Low power behavior
Telling all
hedginf questions
weak voice
balming others
deferring others
"soft language"