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103 Cards in this Set

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Coverage Matrix (4.2)

Strengths and Challenges ?
+ Provides scope management
+ Assist in managing changes
- Better for high-level requirements or cases with few requirements"
Data Dictionary and Glossary (9.5)

Strengths and Challenges
+ Help to ensure common understanding among stakeholders on the format and content of relevant information
+ Help to ensure consistency
- Time consuming
- Must be kept up-to-date
Data flow Diagrams (9.6)
+ Discovery technique for pocesses and data
+ Verification technique for functional decompositoin or data models
+ Easily understood by most users
+ Useful to developers in a structured programming environment
- Do not show who is responsible for performing work
- Do not show alternative paths through a process
CBAP Postcourse Exam 2 - Question 1

The business analyst serves as a ________ between groups, often playing a central role in aligning the needs of business units with what information technology can accomplish.

a. Translator
b. Project manager
c. User
d. Business sponsor
a. Translator
(Babok pp. 3,4)
CBAP Postcourse Exam 2 - Question 2

When studying the BABOK Guide, it is vital that the term "requirement" is understood in the ______

a. Narrowest possible sense
b. Broadest possible sense
c. Largest possible sense
d. Smallest possible sense
b. Broadest possible sense
(Babok p.5)
CBAP Postcourse Exam 2 - Question 3

Which of the following option (only one) The BABOK guide knowledge areas are not intended to represent ?

1) Phases in a project
2) A methodology
3) Neither 1 nor 2
4) Both 1 and 2
3) Neither 1 nor 2
(Babok p. 6)
CBAP Postcourse Exam 2 - Question 4

When business analysts work in an organization with no business analysis standards, what action should they take ?

a. Advise the stakeholders to outsource to a vendor with standards
b. Terminate the analysis until the organization adopts an approach
c. Select or create an approach with key stakeholders
d. Ask project management to take the lead in all business analysis activities
c. Select or create an approach with key stakeholders
(Babok p. 18)
CBAP Postcourse Exam 2 - Question 5

What are some factors that can increase the complexity of the business analisys efforts as they increase?

a. Number of stakeholders, change in project sponsor, and uniqueness of requirements
b. Change in proect manager, amount of risk, and number of business areas affected
c. Number of stakeholders, amount of risk, and number of technical resources required
d. Number of business systems affected, budget, and number of junio business analysts assigned
c. Number of stakeholders, amount of risk, and number of tecnical resources required.
(Babok p. 22)
CBAP Postcourse Exam 2 - Question 6

When requirements are uncovered late during the analysis or missed completely, rework may occur. What may increase and decrease respectively as a result?

a. Cost, Business need
b. Benefits, project schedule
c. Risk, project funds
d. Costs, Stakeholder satisfaction
d. Costs, Stakeholder satisfaction
(Babok, pp 24-25)
CBAP Postcourse Exam 2 - Question 7

Understanding both the formal and informal ways that influence occurs within an organization will prove invaluable to a business analyst who seeks to build ________, while also working towards building ________.

a. relationships, trust
b. Requirements, business requriements documents
c. A cohesive team, software
d. A business case, a cohesive team
a. Relationships, trust
(Babok p.27)
CBAP Postcourse Exam 2 - Question 8

When assessing stakeholders, business analysts may try to determine if the stakeholders see value in defining their requirements. What are business analysts who seek such information trying to ascertain?

a. Stakeholder attitude towards business analysis
b. Stakeholder attitude towards project manager
c. Stakeholder attitude towards themselves
d. Stakeholder attitude towards the project
a. stakeholder attitude towards business analysis
(Babok p. 26)
CBAP Postcourse Exam 2 - Question 9

What elements must the business analyst consider to perform the plan business analysis communication task successfully ?

a. Geography, project complexity, project risk, communication frequency, and communications formality
b. Geography, culture, project type, communication frequency, and communications formality
c. Geography, culture, project sponsor, communication media, and communications formality
d. Language, geography, culture, project type, and project scope
b. Geography, culture, project type, communication frequency, and communications formality
(Babok pp. 39, 41)
CBAP Postcourse Exam 2 - Question 10

During the plan business analysis communication task, communication tends to be more formal under what circumstances?

I. The project is unusually large by organizational standards.
II. The executive sponsor and/or key stakeholder reuqired formality
III. The requirements are subject to regulatory review.
IV. All the above

a. II and III
b. I
c. II
d. IV
d. IV
(Babok p. 41)
CBAP Postcourse Exam 2 - Question 11

What determines who participates in business analysis activities ?

a. Project manager, tester and user
b. Project management style, standards, and type of industry
c. Workload, budget, and number of resources
d. Type of project, methodology used, and the characteristics of the organization
D. Type of project, methodology used, and the characteristics of the organization
(Babok p.25)
CBAP Postcourse Exam 2 - Question 12

According to the BABOK guide, stakeholders may have authority over such business analysis activities as

a. Replacing any business analyst on the project
b. Vetoing proposed requirements or solutions (individually or in a group)
c. Reducing the budget with no change in scope
d. Approving requirements outside their business domain
b. Vetoing proposed requirements or solutions (individually or in group)
(Babok pp. 27-28)
CBAP Postcourse Exam 2 - Question 13

A RACI matrix describes what role as played by only one person ?

a. Consulted
b. Responsible
c. Accountable
d. Informed
c. Accountable
(Babok p.29)
CBAP Postcourse Exam 2 - Question 14

What type of stakeholder map shows how involved a stakeholder is with the solution ?

a. Stakeholder onion diagram
b. Stakeholder matrix
c. Mind map
d. Use case diagram
a. Stakeholder onion diagram
(Babok p. 30)
CBAP Postcourse Exam 2 - Question 15

What two dimensions are used in constructing a stakeholder matrix?

a. Attitdue of stakeholder and impact on stakeholder
b. Influcence of stakeholder and authority of Stakeholder
c. Influence of stakeholder and impact on stakholder
d. Attitude of stakeholder and involvment of stakeholder
c. Influence of stakeholder and impact on stakeholder
(Babok p.29)
CBAP Postcourse Exam 2 - Question 16

Which following activity is the best example of a business analysis milestone?

a. Determining the business analysis approach
b. Determining stakeholders
c. Completing the communication plan
d. Formal approval of a requirements document by the stakeholders and sponsors
d. Formal approval of a requirements document by the stakeholders and sponsors
(Babokd p.36)
CBAP Postcourse Exam 2 - Question 17

An absolute reference is a vital requirement attribute because

a. The requriement can be prioritized
b. A requirement may be tracked even if it is changed, moved or deleted.
c. The requirement can be given a nickname
d. The requirement can be categorized with other requirements
b. A requirement may be tracked even if it is changed, moved or deleted
(Babok p. 44)
CBAP Postcourse Exam 2 - Question 18

During a meeting, Julie, a junio business analyst, was informed of some missed deadlines. The global members of a her team seem to feel that the deadlines were really only a goal, not a commitment. What did Julie not take into consideration when discussing project deadlines with her team ?

a. Cultural diversity
b. Geographic location
c. Project scope
d. Definition of project terms
a. Cultural diversity
(Babok pp 39-40)
CBAP Postcourse Exam 2 - Question 19

Mark is a business analyst working on his business analysis communications plan for a project that involves upgrading the infrastructure of a computer network. For this type of project, Mark may only need to include ________ requirements.

a. Transitional
b. Technical
c. Business
d. Stakeholder
b. Technical
(Babok p.40)
CBAP Postcourse Exam 2 - Question 20

Typically in planning the communication for business analysis, the frequency of the communication will be dependent on

a. The project management plan
b. the project scope
c. the requirements of stakeholders
d. Solution assessment results
c. The requirements of stakeholders
(Babok pp. 40-41)
CBAP Postcourse Exam 2 - Question 21

Cruz is the business analyst on a project that will have some offshore development work for the solution. In planning the business analysis activities, Cruz wants to mitigate the risk associated with offshore work. What advice, based onyour study of the BABOK Guide would you give Cruz?

a. Schedule longer conference calls with the development firm.
b. Ask the project manager to move development to your site
c. Plan for more detailed requirements, acceptance criteria, or review sessions
d. Schedule a change-driven approach for the analysis
c. Plan for more detailed requirements, acceptance criteria, or review sessions
(Babok p. 34)
CBAP Postcourse Exam 2 - Question 22

When determining the business analysis activities, a business analyst typically uses a work breakdown structure (WBS). The goal of the WBS is to decompose the work into ______ that are then used to create _______.

a. Work packages, an activity list
b. Work assignments, a set of work orders
c. Work bids, request for quotes (RFQ)
d. Work tasks, Gantt charts
a. Work packages, an activity list
(Babok p. 35)
CBAP Postcourse Exam 2 - Question 23

David is a business analyst currently involved with determing which stakeholders will have the authority to approve changes and the need for tracing requirements back to business goals. on what task is David working ?

a. Plan business analysis communications
b. Conduct stakeholders analysis
c. Plan requirements management proces
d. Plan business analysis performance
c. plan requirements management process
(Babok p. 42)
CBAP Postcourse Exam 2 - Question 24

Chris, a junio business analyst, mentions to you that she stayed up all night estimating the business analysis tasks for ther current project. She says that the stakeholders are anxious to receive the estimates and plans to issue them immediately. What advice would you give Chris?

a. Ask Chris what technique she used in determinig the estimates
b. Issue the estimates immediately to the stakeholders to relieve the anxiety
c. Note that downside of estimates is that stakeholders view them as deadlines
d. Validate the estimates with the project manager and other team members prior to issuing
d. Validate the estimates with the project manager and other team members prior to issuing
(Babok p. 36)
CBAP Postcourse Exam 2 - Question 25

Why will the project manager participate in the verification and validation of business analysis deliverables?

a. The proejct manager is the subject matter expert of the project and must approve the requirements
b. The project manager ensures that the deliverables are integrated with other project work and helps to obtain resources
c. The project manager writes all team member performance appraisals.
d. The project manager conducts all stakeholder meetings and advises them on the deliverables.
b. The project manager ensures that the deliverables are integrated with other project work and helps to obtain resources
(Babok p. 37)
CBAP Postcourse Exam 2 - Question 26

Why should the business analyst consider including government officials in business analysis communications ?

a. Regulators must be treated like any other stakeholder
b. Regulators may require project decisions be reviewed, perhaps even approved by them
c. Regulators may promote the project to other firms
d. REgulators may have input for the team's performance rating
b. Regulators may require project decisions be reviewed, perhaps even approved by them
(Babok p.42)
CBAP Postcourse Exam 2 - Question 27

According to the BABOK guide, _______ structures enable an organization to become better oriented with its customers' needs.

a. Media-oriented
b. Product-oriented
c. Customer-oriented
d. Market-oriented
d. Market-oriented
(Babok pp. 28, 189)
CBAP Postcourse Exam 2 - Question 28

What is a disadvantage of organizing an enterprise as a market-oriented structure ?

a. Duplication of work
b. Constant change
c. Lack of leadership
d. Too responsive to customers
a. Duplication of work
(Babok pp 28, 189)
CBAP Postcourse Exam 2 - Question 29

An organization chart may have two types of line reporting depicated either by a solid or dotted line. What does the dotted line represent ?

I. Indicates inforamtion transfer
II. Indicates direct authority
III. Indicates situational authority

a. III
b. I and II
c. I and III
d. II
c. I and III
(Babok pp. 28, 189)
CBAP Postcourse Exam 2 - Question 30

When preparing for a brainstorming session, the following steps are recommended:

a. Establish a clear goal, a time limit, roles, expectations and performance criteria
b. Establish a clear goal, a time limit, roles, expectations, and evaluation criteria
c. Establish a clear goal, a time limit, authority, expectations, and evaluation criteria
d. Establish a clear goal, a deadline, roles, expectations and evaluation criteria
b. Establish a clear goal, a time limit, roles, expectations, and evaluation criteria
(Babok pp. 56, 157-158)
CBAP Postcourse Exam 2 - Question 31

What eliciation technique is b est used when subject matter experts for the existing solution will not be available during the entire eliciation process ?

a. Interviews
b. Interface analysis
c. Document analysis
d. Survey/questionnaire
c. Document analysis
(Babok pp. 58, 169)
CBAP Postcourse Exam 2 - Question 32

Interface analysis helps to clarify the ______ of interfacing applications

a. Boundaries
b. Authority of stakeholders
c. Funcationality
d. Protocol
a. Boundaries
(Babok pp. 58, 176)
CBAP Postcourse Exam 2 - Question 33

What eliciation technique requires that the business analyst first determine who holds the most authentic and most current information?

a. Interviews
b. Survey/questionnaire
c. Focus Group
d. Brainstorming
a. Interviews
(Babok pp. 58, 178)
CBAP Postcourse Exam 2 - Question 34

What are two possible approaches when using observation as an eliciation technique?

a. Passive and inactive
b. Aggressive and active
c. Questioning and recommending
d. Passive and active
d. Passive and active
(Babok, pp. 58, 186)
CBAP Postcourse Exam 2 - Question 35

When conducting a survey, what can a business analyst do to increase the response rate?

a. Threaten respondents
b. Send out reminders
c. Offer an incentive
d. Ask management to motivate
c. offer an incentive
(Babok pp. 58, 215)
CBAP Postcourse Exam 2 - Question 36

What is the typical size of a focus group ?

a. 13-15
b. 6-12
c. 16-20
d. More than 20
b. 6-12
(Babok pp.58, 173)
CBAP Postcourse Exam 2 - Question 37

What type of prototype can simply be done using paper and pencil ?

a. Evolutionary
b. Throw-away
c. Functional
d. Heterogenous
b. Throw-away
(Babok pp. 58, 196)
CBAP Postcourse Exam 2 - Question 38

During the past 12 months, Michelle has built a fully functioning system by extending initial interfaces incrementally via stakeholder review and input. What method of prototyping did she use?

a. Plan-driven
b. Throw-away
c. Horizontal
d. Evolutionary
d. Evolutionary
(Babok pp. 58, 196-197)
CBAP Postcourse Exam 2 - Question 39

When conducting a requirement workshop, the business analyst must hold interviews with the attendees to prepare for the workshop. The purpose of these interviews should be to -

a. Determine if special needs are required by the attendee
b. Ensure that the stakeholder will attend and detemine if an incentive is needed
c. Profile the targeted attendee in terms of interest and influence
d. Ensure understanding of purpose and alignment with the needs of each attendee
d. Ensure understanding of purpose and alignment with the needs of each attendee.
(Babok pp. 58, 199)
CBAP Postcourse Exam 2 - Question 40

Which following statement about brainstorming is most true?

a. Brainstorming is best applied in a group.
b. Brainstorming is most effective as a solitary activity.
c. Brainstorming is most effective in groups of greater than 10 people
d. Brainstorming is used as a document review technique.
a. Brainstorming is best applied in a group
(Babok pp. 58, 157)
CBAP Postcourse Exam 2 - Question 41

Michelle was assigned to a project that has not progressed beyond the eliciation stage. The sponsor has asked her to push the stakeholders to decide on the requirements that will be included in the solution. Based on your study of the BABOK Guide, you advise Michelle to pursue which following elicitation technique?

a. More detail interviewing
b. Prototyping
c. Requirements workshop
d. Focus Group
c. Requirements workshop
(Babok pp. 58, 220)
CBAP Postcourse Exam 2 - Question 42

Meghan is having difficulty determining the current state of a set of business processes that is targeted for improvement. She has conducted a focus group and reviewed existing documentation. However, she has indications from several subject matter experts that she does not have a clear picture of the "AS-IS". Based on your study of the BABOK guide, your advice to Meghan is to -

a. Observe the processes
b. Conduct a requirements workshop
c. Conduct an interface analysis
d. Create a Stakeholder survey
a. Observe the processes
(Babok pp. 58, 188)
CBAP Postcourse Exam 2 - Question 43

A focus group is considered a form of qualitative research, meaning that --

a. Results are analyzed and reported as themes and perspectives
b. Results are analyzed and reported as numerical findings
c. Results are stated in the passive voice
d. Results are stated in the form of definitive statements.
a. Results are analyzed and reported as themes and perspectives.
(Babok pp. 58, 172)
CBAP Postcourse Exam 2 - Question 44

A focus group includes _____________ individuals who will discuss and comment on a topic.

a. Interested
b. random
c. paid
d. prequalified
d. prequalified
(Babok pp. 58, 172)
CBAP Postcourse Exam 2 - Question 45

Carolyn is a project manager who kicked off her new infrastructure project with a brainstorming session.After some introductory remarks, Carolyn stated taht the business opportunity is to move a data center to a new location. She opens the floor for ideas on how to conduct the move. One systems analyst suggests that the data be stored separately from the processing. Carolyn immediately negates the idea, saying that would be too expensive and asks if anyone else has a good idea. What is Carolyn doing wrong ?

a. She did not thank the stakeholder for the idea even if it was unacceptable.
b. She evaluated the stakeholder idea prematurely
c. She needed to deine what a good idea was
d. She should have asked other participants to evaluate the idea
b. She evaluated the stakeholder idea prematurely
(Babok pp. 58, 158)
CBAP Postcourse Exam 2 - Question 46

During a team meeting, the business analyst notices disrespectful behavior between two team members. After the meeting, the business analyst calls for a caucus between these offending members and learns that these individuals have some personal history due to work on a previous project. What is this type of conflict called ?

a. Historical
b. Emotional
c. Cognitive
d. Interpersonal
b. Emotional
(Babok pp. 58, 152)
CBAP Postcourse Exam 2 - Question 47

According to the BABOK Guide, to be an effective facilitator, the business analyst must understand and consider stakeholder's --

a. Interests and motiviations
b. Profiles and levels of influence
c. Levels of authority and organization positions
d. Whims and attitudes
a. Interests and motiviations
(Babok pp. 58, 151)
CBAP Postcourse Exam 2 - Question 48

Laura is a business analyst working on a contract with a government entity. During meeting discussions, she learns that there are certain laws that must be abided by for this project to be successful. What type of stakeholder is the government entity ?

a. Lawyer
b. Sponsor
c. Regulator
d. External Agent
c. Regulator
(Babok pp. 58, 197)
CBAP Postcourse Exam 2 - Question 49

Wha eliciation techniques caters to stakeholders who are most comfortable in expressing their needs via a visual representation ?

A. Data modeling
B. Observation
c. Use Case
d. Prototyping
d. Prototyping
(Babok pp.58, 197)
CBAP Postcourse Exam 2 - Question 50

Along with the inputs and outputs and the validation rules that govern them, the requirements of interface analysis primarily focus on --

a. Environmental conditions
b. Protocols
c. Event triggers
d. Security between systems
c. Event triggers
(Babok pp. 58, 177)
CBAP Postcourse Exam 2 - Question 51

Problem tracking ensures that a problem is tracked and managed until the problem is fixed or it is --

a. Escalated to the sponsor
b. Dropped from the scope of the project
c. Forgotten by the end user
d. Determined that no action will be taken
d. Determined that no action will be taken
(Babok pp. 66, 191)
CBAP Postcourse Exam 2 - Question 52

What do meeting agnedas and minutes, issues logs, and traceability matrixes exemplify ?

a. Diagrams
b. Models
c. Work products
d. Work packages
c. Work products
(Babok pp. 73, 74)
CBAP Postcourse Exam 2 - Question 53

What is the term for a specific output that the business analyst has agreed to produce ?

a. Deliverable
b. Work product
c. Work package
d. Requirements documentation
a. Deliverable
(Babok p. 75)
CBAP Postcourse Exam 2 - Question 54

Which following document is most likely to include legal, regulatory or government requirements ?

a. Request for Information (RFI)
b. Request for proposal (RFP)
c. Request for quote (RFQ)
d. Work breakdown structure (WBS)
b. Request for proposal (RFP)
(Babok p. 76)
CBAP Postcourse Exam 2 - Question 55

What are the prerequisites for holding a structured walkthrough ?

a. a complete requirements package, the sponsor, and a podium and white board
b. Requirements [Stated], the sponsor, and network connections
c. A complete requirements package, a list of appropriate reviewers, and a meeting vehicle
d. Business requirements document, reviewers, and meeting room
c. A complete requirements package, a list of appropriate reviewers adn a meeting vehicle.
(Babok pp. 80, 211-212)
CBAP Postcourse Exam 2 - Question 56

To have concise, appropriate and effective communications, the business analyst must possess a significant set of skills that are ---

a. Soft and technical
b. Business and technical
c. Personal and organizational
d. Personal and soft
a. Soft and technical
(Babok p.78)
CBAP Postcourse Exam 2 - Question 57

In many cases, both formal and informal requirements communication may lead to --

a. A request for information
b. The addition of resources
c. A change in project manager
d. Eliciation of additional requirements
d. Eliciation of additional requirements
CBAP Postcourse Exam 2 - Question 58

Which following templates are common types of requirements documents ?

I. Business requirements document
II. Work breakdown structure
III. Product roadmap
IV. Project charter

a. I
b. II
c. III and IV
d. I and III
d. I and III
(Babok pp 75, 76)
CBAP Postcourse Exam 2 - Question 59

When responding to a request for proposal, a supplier might be asked to submit --

a. Help desk number or Web site
b. Names of all shareholders
c. The total cost of ownership of their solution
d. The source code of the solution
c. The total cost of ownrship of their solution
(Babok p. 77)
CBAP Postcourse Exam 2 - Question 60

What are the outputs of the maintain requirements for re-use task ?

a. Requirements [invalidated and reusable]
b. Requirements [assumed and reusable]
c. Requirements [maintained and reusable]
d. Requirements [unstated and reusable]
c. Requirements [maintained and reusable]
(Babok p. 72)
CBAP Postcourse Exam 2 - Question 61

Sarah is a business analyst who was told recently that her project's budget was cut. She now must recommend what requirements to drop. Unfortunately, Sarah has no indication of what requirements supported what business needs. What task did she omit ?

a. Problem tracking
b. Manage requirement traceability
c. Maintain requirements for re-use
d. Communicate requirements
b. Manage requirements traceability
(Babok p. 67)
CBAP Postcourse Exam 2 - Question 62

Todd has noted all known dependencies and relationships through examining and organzing a set of requirements. However, a fellow business analyst has pointed out that no "value" is listed in the relationships that he cited. Why might Todd want to include "Value" in his traceability matrix ?

a. Value defines how a requirement may affect the desirability of a related requirement
b. Value defines the total cost of the requirement
c. Value defines that the requirement must be implemented
d. Value defines the stakeholder's priority
a. Value defines how a requirement may affect the desirability of a related requirement.
(Babok, p. 69)
CBAP Postcourse Exam 2 - Question 63

Janice recently began working on a new project deemed "easy" by several colleagues because of the re-use of existing requirements. However, no one seems to know who maintained a repository for these reusable requirements. What three factors must exist to re-use requirements?

a. They must be listed by project, numbered, and available online.
b. They must be numbered, categorized, and located in the lead business analyst's office
c. They must be managed, defined, and categorized
d. They must be clearly named, defined and easily available
d. They must be clearly named, defined and easily available.
(Babok p.70)
CBAP Postcourse Exam 2 - Question 64

Why is the maintenance of requirements so vital to an organisation ?

a. It supports corporate governance and standards compliance
b. It assists in testing a new solution
c. It requires a stakeholder to remain involved
d. It reduces communications requirements on projects
a. It supports corporate governance and standards compliance
(Babok p. 70)
CBAP Postcourse Exam 2 - Question 65

Before preparing a requirements package, requirementss documentation must be _________ if a business analyst wishes to obtain formal approval.

a. assessed
b. complete
c. communicated to stakeholders
d. cost beneficial
b. complete
(Babok p.75)
CBAP Postcourse Exam 2 - Question 66

Julie, a business analyst, has two stakeholders arguing about the priority of a set of requirements on her project. Bill, senior business analyst, tells Julie that she needs to resolve the conflict before obtaining formal approval. What is the best way Julie can resolve the conflict?

a. Facilitate communication between the two stakeholders
b. Tell both stakeholders that the priority will be determined by the sponsor
c. Flip a coin, the winner gets to choose the priority
d. Let the project team decide based on workload
a. Facilitate communication between the two stakeholders
(Babok p. 65)
CBAP Postcourse Exam 2 - Question 67

Sam is preparing a requirements package and decide to ask his mentor, Kim, to look at it. After reviewing the document, Kim comments that it contains mostly text and asks Sam how he intends to communicate it to the stakeholders. Sam is confused with this feedback; he thought the document contained all the needed information. Kim advises Sam that to ensure good communication, the requirements package can also include--

a. A data dictionary and models
b. A team organization chart and executive summary
c. A table of contents and glossary
d. A presentation and models
d. A presentation and models
(Babok p. 73)
CBAP Postcourse Exam 2 - Question 68

What is the difference between a work product and a deliverable?

a. Work products are documents with models; deliverables are textual documents
b. Work products are informal documents; deliverables are edited documents
c. Work products are documents used by the business analyst during the development process (they may become deliverables); deliverables are outputs that the business analyst agreed to produce.
d. Work products are documents that the business analyst agreed to produce; deliverables are outputs used by the business analyst during the development process.
c. Work products are documents used by teh business analyst during the development process (they may become deliverables); deliverables are outputs that the businesss analyst agreed to produce.
(Babok pp. 73, 75
CBAP Postcourse Exam 2 - Question 69

Sponsors often want a project summary and a list of high-level requirements. Their primary goal is to understand that the solution will meet thet expected benefits in accordance with their business plan and to minimize the time required for them to make an effective decision. The project scope may suffice, including return for investment (ROI). What is ROI ?

a. The ROI is a measure of the profitability of a project or investment
b. The ROI is a measure of the amount of work completed and is also called the burn rate.
c. The ROI is a measure of the benefits of a project or investment
d. The ROI is a work versus profitability ratio of a project or investment
a. The ROI is a measure of the profitability of a project or investment
(Babok pp. 77, 232)
CBAP Postcourse Exam 2 - Question 70

During a meeting of a change control board (CCB), the chairperson refers to documents that provide lineage for each requirement. These documents will help the CCB to ensure solution conformance to requirements. The use of these lineage documents is an example of what practice?

a. Requirement control
b. Problem management
c. Traceability
d. Change criteria management
c. Traceability
(Babok p. 68)
CBAP Postcourse Exam 2 - Question 71

Understanding the larger business benefit of her work, Jennifer, a senior business analyst, is documenting her requirements to ensure they can be used re-used in other projects. What is the best option for Jennifer to make sure the requirements are available to other business analysts for future projects ?

a. Tell other business analysit where the requirement are
b. Store requirements in the business requirements document for the project
c. Store requirements in a requirements repository
d. Put the requirements in use case models
c. Store requirements in a requirements repository
(Babok p. 70)
CBAP Postcourse Exam 2 - Question 72

Nicole is holding a series of meetings with the direct reports of her project sponsor. The purpose of each meeting is to obtain approval of her business requirements document. Upon the conclusion of these meetings, she will then approach her sponsor for a final approval. Nicole is currently engaged in what task ?

a. Manage solution scope and requirements
b. Communicate requirements
c. Prepare requirement package
d. Maintain requirements for re-use
a. Manage solution scope and requirements
(Babok p. 64)
CBAP Postcourse Exam 2 - Question 73

John is working on a project that uses a change-driven approach. During an iteration, the team is presented with a change to one solution feature. A junior analyst comments that they will have to establish a change control board (CCB). John advises this junior analyst that when using a change-driven approach --

a. Do not accept change
b. Do not use formal change control process
c. Schedule all changes for next release
d. Incorporate all changes immediately
(Babok p.
CBAP Postcourse Exam 2 - Question 74

Piror to obtaining stakeholder approval, the business analyst strives to obtain and maintain agreements on the requirements and their priority. This agreement is generally called a __________ .

a. Contract
b. Compromise
c. Deal
d. Consensus
(Babok p.
CBAP Postcourse Exam 2 - Question 75

To ensure that the correct problem is being solved and to consider the widest possible range of alternative solutions to solve that problem, a business analyst should question the _________ that are generally buried in an issue statement.

a. Assumptions and constrains.
b. Benefits and cost
c. Personal agendas and organizational politics
d. Technology and cost
(Babok p.
CBAP Postcourse Exam 2 - Question 76

A metric can be a -----

a. Specific point, minimum, or maximum limit
b. Measurement, threshold, or endpoint
c. Specific point, threshold, or range
d. Specific point, subset of values, or key indicator
(Babok p.
CBAP Postcourse Exam 2 - Question 77

Risks describe uncertain events or occurrences and therefore by their nature can be _________ or __________.

a. Horizontal or vertical
b. Positive or negative
c. Strategic or operational
d. Bottom-up or top-down
(Babok p.
CBAP Postcourse Exam 2 - Question 78

Analogous estimating is often used to develop a ________ estimate, and is also known as "top-down" estimating.

a. Rough order of metric
b. Rough order of magnitude
c. Rough order of money
d. Definitive
(Babok p.
CBAP Postcourse Exam 2 - Question 79

What is the formal name of a root-cause technique using a fishbone diagram ?

a. Katakana
b. Six Sigma
c. Ishikawa
d. Smith
(Babok p.
CBAP Postcourse Exam 2 - Question 80

During enterprise analysis, what is the main document usedd in a go/no-go decision meeting?

a. Business case
b. Business requirements document
c. Vision and scope
d. Requirement work plan
(Babok p.
CBAP Postcourse Exam 2 - Question 81

Non-functional requirements are ---

I. System environmental conditions or qualities that the system must have
II. Technical capabilities

a. Neither I nor II
b. II
c. Both I and II
d. I
(Babok p.
CBAP Postcourse Exam 2 - Question 82

A functional requirement is a(n) ---

a. Environmental condition
b. System capability
c. Stakeholder behavior
d. Nonsystem capability
(Babok p.
CBAP Postcourse Exam 2 - Question 83

Business analysts typically estimate the effort of analyses at a high level. As the work proceeds, they can refine the estimates as more deetails become known. This estimation technique is known as --

a. 50-thousand foot
b. Cost surfing
c. Parametric
d. Rolling wave
(Babok p.
CBAP Postcourse Exam 2 - Question 84


A business analyst is investigating a problems cause with a stakeholder and, with each stakeholder response, continues asking why. This business analyst is using which following technique ?

a. Cascading causes
b. Iterative bugging
c. Five whys
d. Five questions
(Babok p.
CBAP Postcourse Exam 2 - Question 85

When working on __________ projects, gathering excessive amounts of data, beyond what is needed, is considered to casue unnecessary expenses in collecting, analyzing, and reporting.

a. Agile
b. Plan-driven
c. Infrastructure
d. Waterfall
(Babok p.
CBAP Postcourse Exam 2 - Question 86

Michelle, a junior business analyst, is working with a set of stakeholders to define the goals and objectives of a new project. During this process, Michelle's mentor, Louise, briefly reminds her to ensure that the goals and objectives are ----

a. RFI
b. COTS
c. SMART
d. CRUD
(Babok p.
CBAP Postcourse Exam 2 - Question 87

Alexa, a business analyst, is currently involved in determing the solution approach for her project. Alexa's mentor reminds her that part of this process is assesssing whether the organization is capable of----

a. Implementing and effectively using the solution
b. Resourcing and effectively using the solution
c. Learning and efficiently using the solution
d. Installing and efficiently using the solution
(Babok p.
CBAP Postcourse Exam 2 - Question 88

Which following tasks are required for a business analyst to conduct a benchmark study ?

I. Identify the areas to be studied
II. Identify organizations that are leaders in the sector
III. Submit requests for information to all competitors
IV. Develop a project proposal to implement the best practices
V. Develop a project to automatically copy competitors' processes

a. I, II, and IV
b. II and III
c. II and IV
d. I, II, IV and V
(Babok p.
CBAP Postcourse Exam 2 - Question 89

Michelle, an operations manager, has approached a business analyst with a reoccuring problem in production. Michelle states what she believes to be the business need and asks for assistance. This approach to defining a business need is called ----

a. Top-Down
b. Bottom-up
c. Middle-Management
d. External drivers
(Babok p.
CBAP Postcourse Exam 2 - Question 90

Julio has submitted a financial analysis along with a proposal for a new project. After reviewing his proposal, the stakeholders rejected it. They noted that the project required multiple years, but the cost and benefits were not discounted in today's value. What financial valuation technique will Julio need to use prior to resubmitting his project ?

a. Internal rate of return
b. Payback period
c. Return on investment
d. Net present value
(Babok p.
CBAP Postcourse Exam 2 - Question 91

Karen, a business analyst, has submitted a financial cash flow on her project to the stakeholders. One stakeholder asked when (that is in what year of the project) the total cost would be recovered. What is this time period typically called ?

a. Cost-benefit analysis
b. Net present value
c. Average rate of return
d. Payback period
(Babok p.
CBAP Postcourse Exam 2 - Question 92

What financial valuation technique requires the net present value to be zero ?

a. Payback period
b. Internal rate of return
c. Discounted cash flow
d. Average rate of return
(Babok p.
CBAP Postcourse Exam 2 - Question 93

Judy is a business analyst who has just received additional information that changes an assumption used during a decisin anlysis. When she approached a stakeholder about this change, she was met with resistance. Why might this happen ?

a. Decision makers only look forward
b. Decision makers may be reluctant to revisit decisions
c. Decision makers do not want to incur additional cost
d. Decision makers do not admit errors
(Babok p.
CBAP Postcourse Exam 2 - Question 94

Roobert is a business analyst attempting to asssess possible nonfinancial outcomes in decision analysis. What trade-off method has he chosen to use if it involves using scores and weights ?

a. CRUD matrix
b. Proportional scoring
c. Elimination of dominate alternatives
d. Uncertainty method
(Babok p.
CBAP Postcourse Exam 2 - Question 95

When using the technique of functional decomposition, how does a business analyst know when to stop decomposing ?

a. Until a subfunction cannot be broken down into two or more lower level functions
b. Until a subfunction is determined to be a process
c. When the business requirements are approved
d. When enterprise analysis is complete
(Babok p.
CBAP Postcourse Exam 2 - Question 96

Sally is developing a scope model. She chooses a single data process at a time and shows external entities and data stores. What type of diagram is Sally developing ?

a. Sequence
b. Use Case
c. Context
d. State
(Babok p.
CBAP Postcourse Exam 2 - Question 97

Ryan is a junior business analyst working on a scope model for his project. Believing he has completed the model, he decides to conduct a walkthrough with his mentor. his mentor reviews the model with him but notes that temporal events appear to be missing. What is a temporal event ?

a. Events that may happen by chance
b. Events that are temporary
c. Events that are caused by an external entity
d. Events that are driven by time
(Babok p.
CBAP Postcourse Exam 2 - Question 98

What must a business analyst do to requirements to ensure that the analysis and implementation efforts only focus on the more critical requirements ?

a. Prioritize
b. Perform a risk analysis
c. Sequence
d. Validate
(Babok p.
CBAP Postcourse Exam 2 - Question 99

According to the BABOK guide, requirements are frequently described as needing to say what needs to be done, not _________ to do it.

a. Why
b. How
c. When
d. How long
(Babok p.
CBAP Postcourse Exam 2 - Question 100

What type of business rules is it possible to violate ?

a. Data
b. Structural
c. Technical security
d. Operative
(Babok p.