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20 Cards in this Set
- Front
- Back
Adventure Training
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Training in which participants go into a wilderness area and work together to build mutual trust to achieve a common goal. Also called outdoor training, wilderness training, or survival training.
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Approach-approach conflict
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Conflict in which there are two alternatives, one of which must be chosen, and where both have positive consequences.
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Approach-avoidance conflict
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Conflict in which a decision must be made that has both positive and negative consequences; the conflict arises in the competing desirability and undesirability of the action.
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Assertiveness training
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A means of self-improvement through learning to express one's feelings and act with confidence.
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Avoidance-avoidance conflict
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Conflict involving a set of choices that have few redeeming qualities and mostly negative consequences, making them choices that one wants to avoid; however, one of the choices must be taken.
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Brainstorming
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Several people meet in an unstructured setting to present ideas or offer solutions. Ideas are encouraged, evaluation is minimized, and active modification of ideas is encouraged.
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Cognitive dissonance
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Conflicting attitudes or behaviors in an individual cause distress and discomfort that motivates him or her to change some aspect of the conflicting elements.
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Conflict
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A natural part of human interaction. This occurs whenever there is disagreement, competing interests, different expectations, or incompatible styles between two or more individuals or groups.
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Delphi technique
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Problem-solving approach used in predicting future human resource demands. It involves data gathering, surveying experts, providing input, responding, and priorizing.
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Double approach-avoidance conflict
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Conflict in which both choices have good and bad aspects. The decision will require identifying and weighing all the factors.
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Groupthink
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The tendency to conform automatically and uncritically to group judgments even when those judgments have clear dangers.
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Interpersonal conflict
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Conflicts between individuals.
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Intrapersonal conflict
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Conflicts within an individual.
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Nominal group technique (NGT)
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Problem solving technique in which a group first generates a list of ideas about a given problem, discusses each idea in turn, and then the group ranks the ideas.
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Organizational conflict
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Conflict within the units of an organization
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Resistance facilitation
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When members of a group support a position resisting change.
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Scapegoating
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The diversion of blame from a larger group to a few or even one individual. Sometimes out-groups, especially defenseless or minority out-groups, are blamed in order to protect the in-group.
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Sensitivity training
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Technique for reducing interpersonal conflict that focuses on being sensitive to and aware of the attitudes and feelings of others.
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T-group
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Refers to "Training Group" in which a trainer leads a group of individuals in an open-ended discussion of problems and concerns focused on improved mutual understanding among the members.
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Transactional analysis (TA)
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Provides a means of conceptualizing the types of interactions between people by using a simple formula of identifying behavior toward others as parent, child, or adult.
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