Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

20 Cards in this Set

  • Front
  • Back
A loosely formed and highly informal collection of individuals
The desire of the members of a group to remain part of the group
Command Group
A formal group created by the organization, consisting of a manager and his or her subordinates
A group of people who are brought together from the organization to deal most often with problems that arise on a regular basis
Cross-functional team
A version of the special-purpose team, it usually consists of members of different departments from the same hierarchical levels working together to ensure that widespread views are shared and more diversity is included in the decision making and acceptance and implementation process
The quality or characteristic that sets something apart from other, similar items
Formal Group
A group created by management and charged with carrying out specific tasks to help the organization fulfill its objectives
Any collection of two or more people who share a common goal or purpose, who work together, and who share an awareness of the common goals and work
Group dynamics
The interactions within a group that characterize the group.
The sameness of individuals
Horizontal team
A group of employees brought together from the same hierarchical level but representing different areas of expertise
Informal group
A group created by the employees themselves rather than by the organization
Interest group
An informal association of people formed because of common concerns and needs
Standards of behavior that apply in specific situations. They define the boundaries of acceptable behaviors.
The physical closeness of people to each other in any particular setting.
Quality circle
Small groups of employees meeting on a regular basis within an organization to discuss and develop management issues and procedures
The task each member of a group or team is expected to perform
Self-managing team
A group of employees who work together on a day-to-day basis to produce an entire product (or a major identifiable component) and carry out various managerial tasks related to their jobs
The relative importance of individuals within a group; the position in which others in a group place each member.
A state that exists only when 1+1=2+ (more than the sum); the whole purpose for using team effort