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14 Cards in this Set

  • Front
  • Back
What is complacency?
The uncritical satisfaction /w oneself or one's achievements.
What is management?
The process of deciding how best to use a business' resources to produce goods and/or provide services.
What are a bussiness' resouces?
Employees, Money, and Equipment
What are the three levels of management?
Senoir management, Middle management, and Supervisory managment
What are some of the things supervisory managers do
run day-day operations and
Oversee workers
What is an example of a supervisory managment?
Forpersons, Crew leaders, and Store managers
What are some of the things middle managers do?
set goals,
Create plan for achievement,
Monitoe activities,
Generate reports
What are some of the things senior managers do?
Establish goals for company,
decide actions needed,
Decide how to use resources
Setting the direction of comp.
Who would decide salary increases for the company?
Senior management
Who runs the departmentswithin the stores?
Supervisory
Who makes sure all stoe managers /w in their distric are preforming well?
Middle management
What are the 5 management tasks?
Planning , Organizing, Staffing, leading, and Controlling
Planning?
Goals are set and acttion to reach the goals are determined
Organizing?
Gruoping related activities together and designating duties to employees