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17 Cards in this Set
- Front
- Back
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Job Production
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Making one thing at a time. Doing one step, then moving on to the next.
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Batch Production
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Firms make a batch of identical products, reorganise and move on to the next.
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Flow Production
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Assembly line.
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Efficiency
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By increasing efficiency a firm can reduce its costs and improve its competitiveness. Maximise outputs from given inputs.
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Technology
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Technology helps to get more work done in a shorter time.
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Technology in offices
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Word documents, desktop publishing, emails and the internet, spread sheets help with finances.
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Technology in manufacturing
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Designing products (CAD) computer aided design. CAM - computer aided manufacture.Improves quality, efficiency and reduces human error.
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Technology in shops
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Bar code scanners, sales are recorded by computer, debit cards, cctv.
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Computers reduce costs and save efficiency
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Introducing new computer software can be a good way to increase a businesses' efficiency. Although initial costs maybe high its cheaper in the long run.
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Advantages of computers
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Information can be stored quickly and easily, accurate, no human error.
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Disadvantages of computers
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Can still be given the wrong information, can crash, expensive at first.
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Customer service
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-Accurate product information
-Reliability -Dealing with customer questions and concern. -Fulfilling the order requirement. -Delivering on time. -After-sales support and warranties |
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Quality
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Quality is about meeting the minimum standard required to satisfy customer needs for the price given. This could depend on the materials in the product or the production method.
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Consumer Protection: The product should be fit for its purpose
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-The product has to do the job it was designed for.
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Consumer Protection: The product should match its description
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-Its illegal for retailer to give false description.
-This includes size, quantity, materials its made from and its properties. -Also illegal to say its endorsed or approved by person or organisation unless it actually has been. |
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Consumer Protection: The product should be satisfactory quality
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-Product should be well made.
-Shouldn't cause other problems for the buyer.(a fridge should keep food cold, but not make loads of noise at the same time. |
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E-commerce
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due to the internet, businesses can go online and appeal to a larger market. This can up revenue and reduce costs.
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