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12 Cards in this Set

  • Front
  • Back
Market Research
Market research is collection and analysis of data and information to inform business about its market. This could include:
-Customers
-Competitors
-Market place
Why conduct market research?
-Informs sales forecasting
-Part of business plans
-Lack of experience.
-Helps access feasibility (will it work)
-Identifies potential demand
Primary research
Collection of first hand data that didn't exist before
Secondary Research
Research that has already been undertaken by another organisation and already existed.
Marketing Mix: Product
The features and appearance of goods and services. Includes packaging, image, branding.
Marketing Mix: Price
How much customers pay for a product. Understanding the basic relationship between price and demand.
Marketing Mix: Promotion
How customers are informed about products. Advertising, sales promotion, personal selling, direct marketing.
Marketing Mix: Place
The point where products are made available to customers. The location is very important because there needs to be enough people around to buy your product/service.
Marketing Mix
All elements of the marketing mix are equal importance. Firms modify each element in the marketing mix to establish an overall brand image and unique selling point making it stand out from competition.
Promotional methods for smaller businesses
-advertising in local newspapers
-the internet
-use of personal recommendation
-business cards
Appropriate marketing mix for a small business
-Pinpoint your target market
-Outline your goals and budget
-Choose your tactics
Using ICT for international marketing
Sites like eBay and Amazon mean businesses can market worldwide. Now they have a bigger target audience and possible higher revenue.