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38 Cards in this Set

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Section 1 - Business Organization and Environment
Unit 1.1 - Nature of Business Activity
Section 1 - Business Organization and Environment
Unit 1.1 - Nature of Business Activity
What are businesses?
Businesses are organizations involved in the production of goods and/or the provision of services
What are needs?
Needs are the basic necessities that a person must have in order to survive, e.g. food, water, warmth, shelter, and clothing
What are wants?
Wants are the desires, i.e. things that people would like to have, e.g.e a larger home, a new mobile phone, or a foreign holiday
What is a market?
A place or process whereby buyers (customers) and sellers (businesses) meet to trade.
What are customers? What is the difference between customers and consumers?
Customers are the people who buy a product whereas consumers are the people who use it.
What are consumer goods?
Products that are sold to the general public rather than to businesses
What are capital goods?
Also called producer goods, these are products purchased by other businesses to produce goods and/or services.
What are services?
Intangible products provided by businesses.
What is added value?
The difference between the value of inputs (the costs of production) and the value of outputs (the goods and services that are sold to customers).
What does added value do?
It allows a business to sell its products for more than its production costs, thereby earning the business a profit.
What can added value come in the from of?
1. Speed/quality of the service
2. Quality of the finished product
3. Prestige associated with the purchase
4. Brand image and/or brand loyalty
5. Taste/design
What is opportunity cost?
The best alternative that is forgone when making a decision
What does the study of Business and Management assume?
That people are rational decision-makers, i.e. they will choose the option that gives them the most benefit.
What are revenues?
The inflows of money, usually from the sale of products.
What are costs?
The outflows of money, to finance production activities.
What is profit?
The positive difference between a firm's total revenues and its total costs per period of time.
What are the functions of profit?
1. An incentive to produce
2. Reward for risk takers
3. Encourages invention and innovation.
4. Indicator of growth/decline
5. Source of finance
What are the four factors of production?
Land, Labor, Capital and Enterprise.
What is Land?
Land refers to all natural resources found on the planet that are available for production, e.g. wood, water, fish, crude oil.
What is Labor?
The physical and mental effort of people in the production of a good or service.
What is Capital?
Any non-natural resources that are used in the production of other products.
What is Enterprise/Entrepreneurship?
Enterprise refers to the management, organization, and planning of the other three factors of production.
What is an entrepreneur?
Someone who has the skills needed to oversee the whole production process, whilst having the ability and willingness to take potentially high risks.
What is the financial return for Land?
Rent
What is the financial return for Capital?
Interest
What is the financial return for Labor?
Wages or salaries
What is the financial return for Enterprise?
Profit (if there is any)
What are the four financial returns collectively known as?
Income
What does Specialization mean?
It means that a business concentrates on the production of a particular good or service or a small range of similar products.
What are the different levels specialization occurs at?
1. Individual
2. Departmental
3. Corporate
4. Regional
5. National
What is Division of Labor?
The term used to refer to the specialization of people, rather than organizations
What are the advantages of Specialization?
1. Increased productivity - Output increases
2. Increased efficiency - Better use of sources, costs fall down
3. Standardization - Outputs are of the exact same standard and quality
4. Higher profit margins - Customers willing to pay more
What are the disadvantages of Specialization?
1. Boredom - Negative effect on staff motivation and productivity
2. Inflexibility - Lack skills to adapt to different roles
3. Lack of autonomy - Breakdown in one part of the process causes problems for the entire business
4. Capital Costs - Specialist machinery can be very expensive.
What is the primary sector?
Businesses operating in the primary sector are involved with the extraction, harvesting, and conversion of natural resources.
What is the secondary sector?
Businesses that operate in the secondary sector are involved in the manufacturing or construction of products
What is the tertiary sector?
Businesses in the tertiary sector specialize in providing services to their customers.
What is industrialization?
When a country moves away from primary production towards manufacturing as its principal sector then it is said to have experienced industrialization.