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10 Cards in this Set
- Front
- Back
What is complacency?
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Uncritical satisfaction with oneself or one's achievements
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What is management?
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The process of deciding how best to use a business's rescouces to produce and/or provide services.
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What are business resources?
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Employees, Money, and Equipment
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What do supervisory managers do?
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Run the day to day operations of the business.
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What are middle managers?
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set goals for specific areas of business
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What are senior managers?
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establish goals and objections for the company and decide what actions are needed to meet the goals
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What are managment tasks?
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Planning-goals are set
Organizing-grouping activities together Staffing-determine how many people are needed to accomplish goals Leading-guiding Controlling-evaulating money |
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What are some management roles?
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Interpersonal-relationship with people
Information related-news, knowledge and advice to employees Decision making-resolving conflicts |
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What are skills?
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Conceptual Skills-different parts of business work together
Human Relations Skills-skills to communicate and work with employees Technical Skills-abilities that people use to perform their job |
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What are principles?
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A basic truth or law.
Examples: dress code, office hours, and telecommuting |