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58 Cards in this Set

  • Front
  • Back

Ethical issue intensity

importance of an event or decision in the eyes of the individual, work group, or organization.

Ethical awareness

Ability to percieve whether a situation or decision has an ethical dimension

role of gender

in many aspects there is no difference between men and women. But, when a diffference is found, usually women are more ethical

role of education

the better educated, the better ethical decisions

role of age

usually the older a person is, the more they will try to make the right decision rather than be influenced

Corporate culture

Set of values, norms, and artifacts including ways of solving problems that members of an organization share

Immediate job context

where they work, who they work with, and the nature of the work

Oppurtunity

the conditions in an organization that limits or permits ethical/unethical behavior

Significant others

Those who have influence in a work group, including peers, managers, coworkers, and subordinates

Obedience to authority

another aspect of the influence significant others can exercise. help explain why many employees resolve business ethiccal issues by simply listening to the superior

normative approach

What ought to occur in ethical decision making

INTERNAL LOCUS OF CONTROL

They control the events in their lives with their own effort and skill "masters of their own destiny"


External locus of control

They go with the flow because they have no choice on what will happen with them

cognitive dissonance

the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioral decisions and attitude change

Difference between social, business, and personal ethics

Social: What is ethically correct in the culture


Business: What is ethically correct in a business


Personal: What one personally believes to beathically correct

descriptive

What do people think is right

teleology

An act is considered morally correct if it produces a desired result

Deontology

Protects the rights of humans

utilitarianism

Do the best for the most people

Egoism

Right behavior in terms of its consequences for the individual(theyre all dickheads)



pluarlism

Takes the opposite position that no one thing is intrinsically good

relativism

ethical behavior is derived by experiences of the indivduals

Meta ethical relativism

people naturally see situations from their own perspectives and there is no way to solve them with different value systems

Distributive justice

Evaluation of the outcomes or results of a business relationship

Procedural justice

The process and activities that produce a particular outcome

Interactional Justice

Relationships between organizational members including the way employees and management treat one another

1st stage,

punishment and obiedence


A person of this stage responds to "good"and"bad" in terms of physical powers

2nd stage

individual instrumental purpose and exchange


Defines right as what serves his or her own needs

3rd stage

mutual interpersonal expectations, relationships and conformity


Emphasizes the interests of others rather than themselves

4th stage

Social system and conscience maintenence


considers what is right by their duty to society

5th stage

prior rights, social contract or utility


Concerned with upholding basic rights, values, and legal contracts

6th stage

universal ethical principles


Goes by what people think is right universally

White collar crime

Does more damage in monetary and emotional loss in one year than violent crimes do in several years


they are usually educated and have much trust


receives as high sentences as murder sometimes

Golden rule

Due unto others as you would like others to do to you

Reward power

Persons ability to influence the behavior of others by offereing them something desirable

Coercive power

Penalizes for doing wrong

Legitimate power

The person in the position has a right to be there and certain others have to accept it

Expert power

Derived from a persons knowledge

Referent power

WHen someones goals is similar to someone elses

Whistleblowing

Someone tells someone else outside the organization what is going on

Good: The DOL protects you


Bad: people in the organization will not like it




Centralized

Authority is in the top level managers and works its way down

Decentralized

Authority is delegated as far down the chain as possible. Usually little formal rules

Motivation

Force within the individual that focuses his or her behavior toward achieving a goal

Relatedness needs

Satisfied by social and interpersonalrelationships

Growth needs

Satisfied by creative or productive activities

personal needs

Satisfied by the individual needs

Apathetic culture

SHows minimal concern for people or performance

Caring culture

Exhibits high concerns for people but minimal concern for performance issues

Exacting culture

Shows little concern for people but high concern for performance

Integrative culture

High concern for people and performance

Compliance culture

Use a legalistic approach, using laws and regualtions

Value based culture

Based on the values and how people should be treated

Code of conduct

Formal statments that descibe what an organization expects of its employees

Code of ethics

General statments and inspirational served as principles as the basis of rulesq

Compliance orientatin

Requires employees identify and commit to specific conduct

Values orientation

Strives to develop shared values

Ethics officers

Assesses needs and risks organization must address


Develops ethics code


Training programs


Establishes confidential services

Prescriptive

oth the standard of good (goal) needs to be defined, and the issue of choice/ freewill must be addressed