Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
58 Cards in this Set
- Front
- Back
Ethical issue intensity |
importance of an event or decision in the eyes of the individual, work group, or organization. |
|
Ethical awareness |
Ability to percieve whether a situation or decision has an ethical dimension |
|
role of gender |
in many aspects there is no difference between men and women. But, when a diffference is found, usually women are more ethical |
|
role of education |
the better educated, the better ethical decisions |
|
role of age |
usually the older a person is, the more they will try to make the right decision rather than be influenced |
|
Corporate culture |
Set of values, norms, and artifacts including ways of solving problems that members of an organization share |
|
Immediate job context |
where they work, who they work with, and the nature of the work |
|
Oppurtunity |
the conditions in an organization that limits or permits ethical/unethical behavior |
|
Significant others |
Those who have influence in a work group, including peers, managers, coworkers, and subordinates
|
|
Obedience to authority |
another aspect of the influence significant others can exercise. help explain why many employees resolve business ethiccal issues by simply listening to the superior |
|
normative approach |
What ought to occur in ethical decision making |
|
INTERNAL LOCUS OF CONTROL |
They control the events in their lives with their own effort and skill "masters of their own destiny"
|
|
External locus of control |
They go with the flow because they have no choice on what will happen with them |
|
cognitive dissonance |
the state of having inconsistent thoughts, beliefs, or attitudes, especially as relating to behavioral decisions and attitude change
|
|
Difference between social, business, and personal ethics |
Social: What is ethically correct in the culture Business: What is ethically correct in a business Personal: What one personally believes to beathically correct |
|
descriptive |
What do people think is right |
|
teleology |
An act is considered morally correct if it produces a desired result |
|
Deontology |
Protects the rights of humans |
|
utilitarianism |
Do the best for the most people |
|
Egoism |
Right behavior in terms of its consequences for the individual(theyre all dickheads) |
|
pluarlism |
Takes the opposite position that no one thing is intrinsically good |
|
relativism |
ethical behavior is derived by experiences of the indivduals |
|
Meta ethical relativism |
people naturally see situations from their own perspectives and there is no way to solve them with different value systems |
|
Distributive justice |
Evaluation of the outcomes or results of a business relationship |
|
Procedural justice |
The process and activities that produce a particular outcome |
|
Interactional Justice |
Relationships between organizational members including the way employees and management treat one another |
|
1st stage, |
punishment and obiedence A person of this stage responds to "good"and"bad" in terms of physical powers |
|
2nd stage |
individual instrumental purpose and exchange Defines right as what serves his or her own needs |
|
3rd stage |
mutual interpersonal expectations, relationships and conformity Emphasizes the interests of others rather than themselves |
|
4th stage |
Social system and conscience maintenence considers what is right by their duty to society |
|
5th stage |
prior rights, social contract or utility Concerned with upholding basic rights, values, and legal contracts |
|
6th stage |
universal ethical principles Goes by what people think is right universally |
|
White collar crime |
Does more damage in monetary and emotional loss in one year than violent crimes do in several years they are usually educated and have much trust receives as high sentences as murder sometimes |
|
Golden rule |
Due unto others as you would like others to do to you |
|
Reward power |
Persons ability to influence the behavior of others by offereing them something desirable |
|
Coercive power |
Penalizes for doing wrong |
|
Legitimate power |
The person in the position has a right to be there and certain others have to accept it |
|
Expert power |
Derived from a persons knowledge |
|
Referent power |
WHen someones goals is similar to someone elses |
|
Whistleblowing |
Someone tells someone else outside the organization what is going on
Good: The DOL protects you Bad: people in the organization will not like it |
|
Centralized |
Authority is in the top level managers and works its way down |
|
Decentralized |
Authority is delegated as far down the chain as possible. Usually little formal rules |
|
Motivation |
Force within the individual that focuses his or her behavior toward achieving a goal |
|
Relatedness needs |
Satisfied by social and interpersonalrelationships |
|
Growth needs |
Satisfied by creative or productive activities |
|
personal needs |
Satisfied by the individual needs |
|
Apathetic culture |
SHows minimal concern for people or performance |
|
Caring culture |
Exhibits high concerns for people but minimal concern for performance issues |
|
Exacting culture |
Shows little concern for people but high concern for performance
|
|
Integrative culture |
High concern for people and performance |
|
Compliance culture |
Use a legalistic approach, using laws and regualtions |
|
Value based culture |
Based on the values and how people should be treated |
|
Code of conduct |
Formal statments that descibe what an organization expects of its employees |
|
Code of ethics |
General statments and inspirational served as principles as the basis of rulesq |
|
Compliance orientatin |
Requires employees identify and commit to specific conduct |
|
Values orientation |
Strives to develop shared values |
|
Ethics officers |
Assesses needs and risks organization must address Develops ethics code Training programs Establishes confidential services |
|
Prescriptive |
oth the standard of good (goal) needs to be defined, and the issue of choice/ freewill must be addressed
|