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20 Cards in this Set
- Front
- Back
MARKETING
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The process of planning and executing the ocnception, pricing, promotion, and distribution of ideas,goods,and servcieces to create exchanges that sattisfy individual and organizational objectives.
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Utility
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The ability of a good or service to satisfy a human need.
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Place Utility
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Utility created by making a product available at a location where custoemrs wish to purchase it.
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Possession Utility
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Utility created by transferring title (or ownership) of a product to the buyer.
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Marketing mix
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a comobination of product, price, distribution,and promotion developed to satisfy a particular target market.
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Target Marget
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a group of individuals or organizations, or both, for which a frim develops and maintains a marketing mix sutiable for hte specific needs and preferences of that group.
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Market segment
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A group of individuals or organizatons within a market that share one or more common characteristics
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Marketing Plan
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a written docutment that specifies an organization's resources, objectives, strategy, and implementation and control efforts to be used in maketing a specific product or product group
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Consumer buying behavior
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the purchasing of products for personal or household use not for business purposes
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Discretionary income
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disposable income less savings and expenditures on food,clothing,and housing
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Business to business or
Industrial Market |
Grouped broadly into producer, reseller, governmental, institutional categories. These purchase specific kinds of products for use in making other products for resale or for day to day operations.
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Market
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a group of individuals or organizations, or both, that need products in a given category and hat have the ability, willingnesss, and authority to purchase such products
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Form Utility
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Utility created by converting production inputs into finished products.
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Time Utility
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Utility created by making a product a vailable when customers wish ot purchase it.
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Marketing concept
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a business philosophy that involves the entire organization in the process of satisfying customers needs while achieving the organization's goals
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Relationship Marketing
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Developing mutually beneficial long-term partnerships with customers to enhance customer satisfaction and to stimulate long-term customer loyalty
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Undifferentiated approach
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directing a single marketing mix at the entire market for a particular product
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Market segmentation
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The process of divign a maket into segments and directing a marketing mix at a particular segment or segments rather than at the total market.
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Buying behavior
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The decisions and actions of people involved in buying using products
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Consumer Maket
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Consists of purchasers and/or household members who intend to ocnsume or benefit from te purchases products and who do not buy products to make profits.
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