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3 Cards in this Set
- Front
- Back
Why do people resist to Change? |
Replaces the known with uncertainty Breaks habits Fear of loss Belief the change is not incompatible with the goals Selective perception |
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Ways to overcome resistance |
Education and communication Participation and involvement Facilitation and support Negotiation and agreement Manipulation and co-adaptation Explicit and implicit coercion (using force or threats) |
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Bag |
Gfj |