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26 Cards in this Set
- Front
- Back
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capacity
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the maximum load
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computer-assisted design
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design of components, products, and processes on computers instead of on paper
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inputs
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the resources: labor, money, materials
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inventory
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all raw materials
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inventory control
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how many supplies and goods are needed and keeping track of quantities
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ISO 9000
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international organization for standardization (ISO)
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Just in time inventory management
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things arrive "just in time" to save on storage and other inventory management expenses
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outputs
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goods, services- the conversion of inputs
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production
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activities and processes used in making tangible products
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purchasing
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the buying of all materials
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quality control
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uses to maintain its established quality standards
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statistical process control
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a system in which management collects and analyzes information
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supply chain management
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connecting and integrating all parties or members
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classic theory motivation
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money is the sole motivator for workers
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Equity theory
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people are willing to contribute to an organization
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expectancy theory
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a person wants something but also on how likely he or she is to get it
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extrinsic rewards
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benefits and/ or recognition
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job enrichment
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incorporating motivational factors; achievement, recognition, responsibility
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Job rotation
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allowing employees to move from one job to another
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Maslow's Hierarchy
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five basic needs of people- physiological, security, social, esteem, and self-actualization
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morale
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an employees attitude toward his or her job
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motivational factors
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achievement, recognition, involvement, responsibility, and advancement
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physiological needs
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most basic human needs- food, water, shelter
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Theory x
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traditional view; workers generally dislike work and must be forced to do their jobs
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Theory y
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humanistic view where workers like to work and will seek out responsibility
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Theory z
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stresses employee participation in all aspects of organizational decision making
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