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4 Cards in this Set

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  • Back
  • 3rd side (hint)

Chapter 1

business- any organisation which has been set up to provide goods and services which are needed by society




stake-holder-people involved in a business who are affected by the decisions.


entrepreneur-bears the risk should the business fail. brains behind the business. reward is profit


interest group-organiosation whose main aim is to influence decisions made by Eu and the gov. through lobbying,info campaigns and protests


Lobbying-strategy that involves pushing the stakeholders opinion and viewpoint onto those who have the power to change and make decisions


Arbitration- independent 3rd party called an arbitrator is impartial to argument and decision made (decided by 2 parties)is or is not binding


Conciliation-3rd party agreed by both parties enters the process ,listens to both sides and suggests a non legally binding solution

business


stakeholder


entreprenueur


interest group


Arbitration


Conciliation

Chapter 9

insurance- protection against a possible loss


risk management- handling of risk that a business? individual is exposed to .-identification of all possible risks?losses


calculating costs of protection against this loss


Average clause- if something is insured for a proportion of its value , the insure is only liable for the same proportion of the loss


Form p60-end of tax year


Form 45-leave job


Form 12A - application for tax credits


Form P21- shows amount of tax payed and owed

Form p60

Form 45


Form P12A


Form p21-

chapter 7

planning- setting down specific goals and objectives and putting in place of strategies that allow you to to achieve the stated goals and objectives


Swot-management technique used to assess a business in (swot). Weaknesses and strength are internal whereas opportunities and threats are external factors


aims to maximize potential strengths and opportunities and minimize impact of threats and weaknesses


controlling- process of monitoring performance and comparing it to targets set and taking action when required


chain of command-the way decisions flow in an organisational structure


delayering-the reduction in the number of layers in an organisational structure


span of control- the number of people who report directly to 1 manger in a hierachy



planning

Swot


chain of command


delayering-


span of control

chp7 - types of control

Financial- seeks to make sure the business operates profitably and always has the money it needs to survive


Quality- making the sure the product performs consistently to to the standards set by the sales of goods and supply of services act 1980


Credit-controlling amount of credit payment period given to creditors and ensuring payments are made on time


Stock-having optimum stock ensuring enough to meet demand whilst keeping costs to a minimum



financial


quality


credit


stock