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34 Cards in this Set

  • Front
  • Back
choosing a goal and developing a strategy to achieve that goal
goals that are specific, measurable, attainable and results-oriented and time-bounded
goal commitment
the determination to achieve a goal
action plan
the specific steps, people, and resources needed to accomplish a goal
proximal goals
short-term goals or subgoals
distal goals
long-term primary goals
options-based planning
maintaining planning flexibility by making small simultanious investments in many alternative plans
strategic plans
overall company plans that clarify how the company will serve customers and position itself against competitors over the next two to five years
inspirational statement of an organization's enduring purpose
mission stated as a clear specificc company goal
common-enemy mission
company goal of defeating a corporate rival
role-model mission
company goal of imitating the characteristics and practices of a successful company
internal-transformation mission
company goal of remaining competitive by making dramatic changes in the company
tactical plans
plans created and implemented by middle managers that specify how the company will use resources, budgets and people over the next six months to two years
operational plans
day to day plans, developed and implemented by lower-level managers, for producing or delivering the products and services over 30 day to 6 month period
single-use plans
plans that cover unique one-time-only events
standing plans
plans used repeatedly to handle frequently recurring events
standing plan that indicates the general course of action that should be taken in response to a particular event or situation
standing plan that indicates the specific steps that should be taken in response to a particular event
rulse and regulations
standing plans that describe how a particular action should be performed, or what must happen in response to a event
quantitative planning through which mangers decide how to allocate money to best accomplish company goals
stretch goals
extremely ambitious goals that initially employees don't know how to accomplish
the process of identifying outstanding proactices, processes, and standards in other companies and adapting them to you company
scenario planning
the process of developing plans to deal with several possible uture events and trends that might affect the business
aggregate product plans
plans developed to manage and monitor all new products in development at one time
product prototype
a full-scale working model of a file product that is being tested for design function and reliability
4 Benefits of Planning
intensified effort
direction and creation of task strategies
3 Planning Pitfalls
impede change and prevent or slow needed adaptation
false sense of certainty
detachment of planners
Steps to making a plan that works
Set Goals
Develop Commitment to goals
Evelop Action Plans
Track Progress toward Goal achievement
Maintain Flexibility in planning
Types of Plans:
Types of Plans: Middle
Tactical Plans
Management by Objectives
Types of Plans: First-level
Operational Plans, Standing Plans, Single-use plans
Management by objectives
a four step process in which managers and employees discuss and select gloals, develop tactical plans and review progress
3 Special-purpose Plans
Planning for Change
Planning for Contingencies
Planning for Product development