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49 Cards in this Set

  • Front
  • Back
ethics
the set of moral principles or values that defines right and wrong for a person or group
ethical behaviour
behaviour that conforms to a society's accepted principles of right and wrong
workplace deviance
unethical behaviour that voilates organizational norms about right and wrong
production deviance
unethical behaviour that hurts theq uality of work produced
property deviance
unethical behaviour aimed at the organization's property
shrinkage
employee theft of company merchandise
political deviance
using one's influence to harm others in the company
personal aggression
hostile behaviour toward others
ethical intensity
the degree of concern people have about an ethical issue
magnitue of consequences
total harm or benefit derived from an ethical decision
social consensus
agreement on whether behaviour is good or bad
probability of effect
the chance that something will happen and then result in harm to others
temporaral immediacy
the time between and act and the consequences of the act
proximity of effect
the social, psychological cultural or physical distance between a decision maker and those affected by the decisions made
concentration of effect
the total harm or benefit that an act produces on the average person
prevonventional level of moral development
first level, decisions based on selfish reasons
conventional level of moral development
second level of moral development in which people make decisions that conform to societal expectations
post conventional level of moral development
third level of moral development
in which people make decisions based on internalized principles
principle of long-term self-insterest
never take any action that is not in your organization's long-term self interst
"Ethical Principle"
principle of personal virtue
ethical principle that holds that you should never do any thing that is no honest, open truthful and which you would be glad to be reported.
principle government requirements
ethical principle that you should never take any action that voilates the law
principle of religious injunctions
ethical principle that holds that you should never thake any action that is not kind and that does not build a sense of community
principleof utiltarian benefits
you should never take any action that does not result in "Greate good for society"
principle of individual rights
you should never take any action that infringes on the others agree-on rights
principle of distributive justice
never harms the elast among us; poor, uneducated, unemployed
overt integrity test
written test that estimates employee honesty by directly asking questions about unethical behaviours
whistle blowing
reporitng other' ethics violations to management or legal authorities
Shareholder model
view of social responsibility that holds that an organization's overriding goal to be profit maximation for the benefit of sharholders
stakeholder model
theory of corporate responsibility that holds that management's most important responsibility, is achieved by statisfying the interest of multiple stakeholders
stakeholders
persons or grops with at legitimate interst in the actions of a company
primary stakeholder
any group on which the organization relies for its long-term survival
secondary stakeholders
any group that can influence or be influenced by the company and can affect public perceptions about its socially responsible behaviour
legal responsiblity
the expectation that a company will obey society's laws and regs
ethical responsiblity
the expectations that a company will not violate accepted principles of right and wrong when conducting business
discretionary responsibilities
the expectation that a company will voluntarily server a social role beyond its economic, legal and ethical responsibilities.
social responsiveness
strategy chosen to respond to stakeholders' economic, legal, ethical and descretionary expecations
reactive strategy
SRS (Social Responsiveness Strategy) where a company chooses to do less than society expects and deny responsibility
defensive strategy
a SRS where a company admits resonsibility for a problem but does the least required to meet societal expectations
accomodative strategy
a SRS where a company chooses to accept responsibility and do all that society expects to solve problems
proactive strategy
a SRS where a company anticipates responsibility for a problem before it occurs and would do more than society expects to address the problem.
4 types of workplace deviance
Production
Property
Political
Personal Aggression
6 Factors of Ethical Intensity
Magnitute of Consequences
Social Consensus
Probably of Effect
Temporal Immediacy
Proximity of Effect
Concentration of Effect
3 Stages of Moral Development
preconventional
conventional
postconventional
7 Principles of Ethical Decision Making
Principle of...
long term self-interest
personal virtue
religious injunctions
government requirements
utilitarian benefits
individual rights
distributive justice
3 Steps to Ethical Decision Making
Hiring Ethical Employees
Codes of EthicsEthics Training
Ethical Climate
6 Primary stakeholders
company
employees
sharholders
customers
suppliers
public stakeholders
2 Secondary stakeholders
media
SIGs
4 Types of Responsibilities
economic
legal
ethical
discretionary
4 Social Responsiveness Strategies
reactive
defensive
accomodative
proactive