Bus232 Unit 3 - Ethics And Social Responsibility

Front 1

ethics

Back 1

the set of moral principles or values that defines right and wrong for a person or group

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ethical behaviour

Back 2

behaviour that conforms to a society's accepted principles of right and wrong

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workplace deviance

Back 3

unethical behaviour that voilates organizational norms about right and wrong

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production deviance

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unethical behaviour that hurts theq uality of work produced

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property deviance

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unethical behaviour aimed at the organization's property

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shrinkage

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employee theft of company merchandise

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political deviance

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using one's influence to harm others in the company

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personal aggression

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hostile behaviour toward others

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ethical intensity

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the degree of concern people have about an ethical issue

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magnitue of consequences

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total harm or benefit derived from an ethical decision

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social consensus

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agreement on whether behaviour is good or bad

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probability of effect

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the chance that something will happen and then result in harm to others

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temporaral immediacy

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the time between and act and the consequences of the act

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proximity of effect

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the social, psychological cultural or physical distance between a decision maker and those affected by the decisions made

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concentration of effect

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the total harm or benefit that an act produces on the average person

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prevonventional level of moral development

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first level, decisions based on selfish reasons

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conventional level of moral development

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second level of moral development in which people make decisions that conform to societal expectations

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post conventional level of moral development

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third level of moral development
in which people make decisions based on internalized principles

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principle of long-term self-insterest

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never take any action that is not in your organization's long-term self interst
"Ethical Principle"

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principle of personal virtue

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ethical principle that holds that you should never do any thing that is no honest, open truthful and which you would be glad to be reported.

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principle government requirements

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ethical principle that you should never take any action that voilates the law

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principle of religious injunctions

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ethical principle that holds that you should never thake any action that is not kind and that does not build a sense of community

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principleof utiltarian benefits

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you should never take any action that does not result in "Greate good for society"

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principle of individual rights

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you should never take any action that infringes on the others agree-on rights

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principle of distributive justice

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never harms the elast among us; poor, uneducated, unemployed

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overt integrity test

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written test that estimates employee honesty by directly asking questions about unethical behaviours

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whistle blowing

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reporitng other' ethics violations to management or legal authorities

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Shareholder model

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view of social responsibility that holds that an organization's overriding goal to be profit maximation for the benefit of sharholders

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stakeholder model

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theory of corporate responsibility that holds that management's most important responsibility, is achieved by statisfying the interest of multiple stakeholders

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stakeholders

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persons or grops with at legitimate interst in the actions of a company

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primary stakeholder

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any group on which the organization relies for its long-term survival

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secondary stakeholders

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any group that can influence or be influenced by the company and can affect public perceptions about its socially responsible behaviour

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legal responsiblity

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the expectation that a company will obey society's laws and regs

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ethical responsiblity

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the expectations that a company will not violate accepted principles of right and wrong when conducting business

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discretionary responsibilities

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the expectation that a company will voluntarily server a social role beyond its economic, legal and ethical responsibilities.

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social responsiveness

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strategy chosen to respond to stakeholders' economic, legal, ethical and descretionary expecations

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reactive strategy

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SRS (Social Responsiveness Strategy) where a company chooses to do less than society expects and deny responsibility

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defensive strategy

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a SRS where a company admits resonsibility for a problem but does the least required to meet societal expectations

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accomodative strategy

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a SRS where a company chooses to accept responsibility and do all that society expects to solve problems

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proactive strategy

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a SRS where a company anticipates responsibility for a problem before it occurs and would do more than society expects to address the problem.

Front 41

4 types of workplace deviance

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Production
Property
Political
Personal Aggression

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6 Factors of Ethical Intensity

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Magnitute of Consequences
Social Consensus
Probably of Effect
Temporal Immediacy
Proximity of Effect
Concentration of Effect

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3 Stages of Moral Development

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preconventional
conventional
postconventional

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7 Principles of Ethical Decision Making

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Principle of...
long term self-interest
personal virtue
religious injunctions
government requirements
utilitarian benefits
individual rights
distributive justice

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3 Steps to Ethical Decision Making

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Hiring Ethical Employees
Codes of EthicsEthics Training
Ethical Climate

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6 Primary stakeholders

Back 46

company
employees
sharholders
customers
suppliers
public stakeholders

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2 Secondary stakeholders

Back 47

media
SIGs

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4 Types of Responsibilities

Back 48

economic
legal
ethical
discretionary

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4 Social Responsiveness Strategies

Back 49

reactive
defensive
accomodative
proactive