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36 Cards in this Set
- Front
- Back
Products that require a great deal of learning and knowledge to produce.
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Knowledge- and Information- intense products
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Organization where nearly all significant business processes and relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means.
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Digital firm
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The unique ways in which organizations coordinate and organize work activities, information, and knowledge to produce a product or service.
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Business Processes
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Interrelated components working stogether to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization.
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Information system
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Data that have been shaped into a form that is meaningful and useful to human beings.
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Information
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Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.
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Data
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The capture or collection of raw data from within the organization or from its external environment for processing in an information system.
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Input
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The conversion, manipulation, and analysis of raw input into a form that is more meaningful to humans.
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Processing
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The distribution of processed information to the people who will use it or to the activities for which it will be used.
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Output
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Output that is returned to the appropriate members of the organization to help them evaluate or correct input.
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Feedback
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System resting on accepted and fixed definitions of data and procedures, operating with predefined rules.
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Formal system
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Information systems that rely on computer hardware and software for processing and disseminating information.
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Computer-based Information Systems (CBIS)
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Broad-based understanding of information systems that includes behavioral knowledge about organizations and individuals using information systems as well as technical knowledge about computers.
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Information systems literacy
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Knowledge about information technology, focuing on understanding how computer-based technologies work.
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Computer literacy
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Specialized tasks performed in a business organization, including sales and matkering, manufacturing and production, finance and accouting, and human resources.
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Business functions
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Formal rules for accomplishing tasks that have been developed to cope with expected situations.
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Standard operating procedures (SOP)
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People, such as engineers or architects, who design products or services and creat eknowledge for the organization.
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Knowledge workers
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People, such as secretaries or bookkeepers, who process the organization's paperwork.
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Data workers
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People who actually produce the products or services of the organization.
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Production or service workers
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People occupying the topmost hierarchy in an organization who are responsible for making long-range decisions.
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Senior managers
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People in the middle of the organizational hierarchy who are responsible for carrying out the plans and goals of senior management.
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Middle Managers
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People who monitor the day-to-day activities of the organization.
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Operational managers
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Physical equipment used for input, processing, and putput activities in an information system.
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Computer hardware
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Detailed, preprogrammed, instructions that control and coordinate the work of computer hardware components in an information system.
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Computer software
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Physical media and software governing the storage and organization of data for use in an information system.
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Storage technology
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Physical devices and software that link various computer harware components and transfer data from one physical location to another.
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Communications technology
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The linking of two or more computers to share data or resources, such as a printer.
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Network
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Computer harware, software, data, storage technology, and networks providing a portfolioof shared IT resources for the organization.
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Information Technology (IT) infrastructure
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Additional assets required to derive value from a primary investment.
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Complementary assets
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Investments in organization and management, such as new business processes, management behavior, organizational culture, or training.
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Organizational and Management Capital
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The study of information systems focusing on their use in business and management.
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Management information systems (MIS)
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International network of networks that is a collection of hundreds of thousands of private and public networks.
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Internet
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A system with universally accepted standards for storing, retrieving, formatting, and displaying information in a networked environment.
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World Wide Web
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All the World Wide Web pages maintained by an organization or an individual.
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Web site
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The capacity to offer individually tailored products or services using mass production resources.
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Mass customization
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Four worldwide changes that have altered the business environment.
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Globalization, Rise of the Information Economy, Transformation of the Business Enterprise, Emergence of the Digital Firm
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