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BUS 230 WK 2 Quiz Chapter 1 - All Possible Questions
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CHAPTER 1 QUIZ

1. The design and management of seamless, value-added processes across organizational boundaries to meet the real needs of the end customer is called:

a. strategic sourcing.
b. value management.
c. customer relationship management.
d. supply chain management.
e. strategic process management.
2. As supply chains have become more global, the risk of supply disruptions has:
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a. decreased because risk is spread among suppliers all over the world.
b. decreased because there are also more international laws and treaties.
c. stayed the same because the issues are similar wherever suppliers are located.
d. increased because other countries lack the business ethics of the U.S.
e. increased because of financial and exchange rate fluctuations.
3. Performance of the supply management function can be viewed in two contexts: