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4 Cards in this Set
- Front
- Back
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Work teams
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small # of people w/ complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.
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cross-training
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advantage: training team members are taught how to do all or most of the jobs performed by the other team members.
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social loafing
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disadvantage: occurs when workers w/hold their efforts and fail to perform their share of the work.
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group think
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disadvantage
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