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30 Cards in this Set

  • Front
  • Back
What is the definition of management?
The process of deciding how best to use a business's resources to produce goods and or provide services
What are a business's resources?
Employees, money, equipment
What are the three levels of management ?
Senior Managers
Middle managers
supervisory managers
What is the job of the supervisory managers?
-Run day to day operations
-Responsible for overseeing workers
What is an example of a supervisory manager?
Forepersons, crew leaders, and store managers
What is the job of middle managers?
-Set goals for specific areas of the business
-Create a plan for employees to sucessfully achieve their goals
-monitor activities of suboridinates
-Generate reports for sr managers
What is the job of senior managers?
-Establish goals and objections for the company
-decide what actions are needed to meet the goals
-Decide how to use your resources
-Setting the direction that the company will follow
-Rely on middle and supervisory managers to execute the plan
what are management tasks?
planning
organizing
controlling
staffing
leading
What is planning?
goals are set
actions to reach the goals are determined
What is organizing?
grouping related activities together and designing duties to employees
what is staffing?
determining how many people are needed to accomplisg set goals

managers must recruit select and train the right individuals
what is leading?
Good managers are great leaders, managers must provide guidance
What is controlling?
Evaluating raccoubnting records to ensure financial goals are being met
What is the definition of role?
a set of behaviors associated with a particular job
What are the manager roles?
-Interpersonal
-Information-related
-Decision-making
Explain the interpersonal role
-Managers relationship with people
-Played by providing leadership to employees and also by interacting with others outside of the organization
Explain the information related role
-managers providing news knowledge and advice to employees
Exlpain the decision making role
-The role a manager plays when changing policy, resolving conflicts or deciding how to best use resources
What are conceptual skills?
Helps manager understand how different parts of a business work together
What are human relations skills?
-Similar to interpersonal skiils
-managers need these skills to communicate and work well with emplyees
What are technical skills?
Specific abilities that people use to perform their job
What is a principle?
a basic truth or law
What are the principles of management?
-Management principles are guides to action not rigid laws
-Good managers recognize when a principle should be followed and when it should not
What are entrprenuers?
-People who launch and run their own business
-Initially they are respnsible for most duties within the company
What is the risk associated wuith entrprenuership?
_They can go out of business and lose money that was invested in the company
What are the rewards of entrpreneurship?
-Successful entreprenuers can create prosperous businessess providing high incomes and a geeling of personal accomplishment
Whats the difference between managers and entrepreneurs?
_Entrepreneurs tend to be more independant
-Business managers tend to have more formal education
-Some entrepreneurs jump from job to job before starting their own business
-entrepreneurs invest personal funds in their business
What is a sole proprietorship?
People who run their business single handedly
What is a partnership?
more than one person owns the business
What is a corporation
entrepreneuership within a large or medium sized company